Marta P. Pereira
Project Manager
Lisbon,Portugal
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Timeline
Certified in Investment Projects, German Chambers of Commerce Abroad (AHK)
11-2022
Certified Delivery Specialist, OutSystems
09-2022
Technical Project Manager - Endios GmbH
02.2022 - Current
Project Manager - Truewind
10.2019 - 01.2022
Project Manager - Mind Source
01.2019 - 10.2019
Service Manager - Mind Source
07.2018 - 10.2019
PMP - Project Management Professional Certification Training Course
06-2017
Team Management with Emotional Intelligence, Galileu
10-2015
Infrastructure Project Manager - Mind Source
01.2015 - 12.2018
Trainer's Certificate of Pedagogical Skills
11-2013
Delivery Manager - Mind Source
11.2011 - 12.2014
Faculty of Engineering - University of Porto - Master of Science, Informatics And Computer Engineering
09.1999 - 09.2007
Summary
Strategic Project Manager with a proven track record at Endios GmbH, excelling in agile project management and stakeholder communication. Spearheaded cross-functional teams to surpass client expectations and streamline processes, enhancing project efficiency by implementing agile methodologies. Demonstrated leadership in managing diverse teams, significantly improving project delivery times and customer satisfaction.
Work History
Technical Project Manager
Endios GmbH
Lisbon, Portugal (Remote)
02.2022 - Current
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Accomplished client goals by providing quality technical projects.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
- Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.
Project Manager
Truewind
Lisbon, Portugal (Remote)
10.2019 - 01.2022
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for OutSystems projects.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
Project Manager
Mind Source
Lisbon, Portugal (Remote)
01.2019 - 10.2019
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Oversaw planning, application development, verification and risks involved in software projects.
- Developed, maintained and updated information, policies, standards and guidelines.
- Managed all communications between clients, stakeholders and in-house software development team.
- Consistently met deadlines while maintaining high-quality standards, contributing to the company's reputation for excellence in the software industry.
Service Manager
Mind Source
Lisbon, Portugal (Remote)
07.2018 - 10.2019
- Implemented strategies to increase customer service satisfaction ratings.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Analyzed service reports to identify areas of improvement.
Infrastructure Project Manager
Mind Source
Lisbon, Portugal
01.2015 - 12.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Controlled costs throughout projects to keep operations in line with budget plans.
- Managed budgets effectively, ensuring optimal resource allocation and cost savings for the company.
- Facilitated clear communication channels between team members, clients, providers, and stakeholders for seamless collaboration throughout the project lifecycle.
- Oversaw bidding and proposal processes, negotiated contracts and established roadmaps with individual vendors.
Delivery Manager
Mind Source
Lisbon, Portugal
11.2011 - 12.2014
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Managed resources effectively to avoid unnecessary delivery delays.
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency.
- Mentored junior team members to develop their skills and advance within the organization.
Education
Master of Science - Informatics And Computer Engineering
09.1999 - 09.2007
Skills
Agile project management
Problem-solving abilities
Project planning and development
Project tracking
Stakeholder Communication
Strategic Planning
Team Management
Technical project planning
Documentation Management
Waterfall methodology
Certification
Trainer's Certificate of Pedagogical Skills
Languages
Portuguese, Spanish
Native language
English
Advanced
C1
Technical skills
- Methodologies: Agile, Scrum, Waterfall, PMBOK, and RUP
- Project management tools: Jira, Azure Boards, Microsoft Project, Trello, Asana, and Confluence.
- Customer Service tools: ServiceNow, HP Service Desk and CA Service Desk Manager
- Low Code Platform: OutSystems for Web, Reactive and Mobile Development
- Databases: SQL and Oracle
- Other Platforms: Postman, GitHub
Overview
13
13
years of professional experience
8
8
years of post-secondary education
5
5
Certificates
Software
OutSystems
Jira
Azure Boards