Abdul Qadeer
Lisbon
Summary
Dynamic and detail-oriented professional with experience at Wehelpdigital Media, excelling in administrative support and customer service. Proven ability in advanced Microsoft Excel for data management and skilled in fostering positive guest relations. Committed to enhancing operational efficiency and delivering exceptional service in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist / Admin & HR / Hospitality Support
Wehelpdigital Media
11.2021 - 02.2025
November 2021 – February 25, 2025
- Greeted and assisted visitors, managed front desk operations, and coordinated daily office activities.
- Supported administrative and HR functions including employee records, duty rosters, and appointment scheduling.
- Performed accurate data entry tasks using MS Excel and Word; maintained employee and customer databases.
- Managed online portals for visa applications, flight bookings, hotel reservations, and client travel logistics.
- Prepared expense sheets and reports for budgeting and tracking purposes.
- Provided customer service and hospitality support in restaurant settings—order taking, food service, and guest care.
- Ensured cleanliness, hygiene, and compliance with safety standards in both office and restaurant environments.
- Collaborated with various departments (kitchen, HR, admin) to ensure smooth day-to-day operations.
Education
Bachelor of Science - Business Administration And Management
Comsats University Islamabad, Pakistan
Islamabad Pakistan04-2018
Skills
- Administrative & Data Management Skills
- Data Entry & Database Management
- Advanced Microsoft Excel
- Document Management & Reporting (MS Word)
- Online Portal Management
- Financial Reporting & Expense Tracking
- Employee Scheduling & Workforce Coordination Hospitality & Customer Service Skills
- Guest Relations & Customer Service
- Order Management & Service Excellence
- Problem Resolution & Conflict Management
- Team Collaboration in High-Pressure Environments
- Hygiene and Safety Standards
Traveling, Cooking, Cultural Exploration , Fitness, Badminton, Language Learning, Music
Hobbies & Interests
- Traveling – Exploring new cultures and environments
- Cooking – Passionate about world cuisines and recipes
- Cultural Exploration – Interested in learning global traditions
- Fitness – Regular gym workouts and healthy lifestyle
- Badminton – Improves focus, coordination, and teamwork
- Language Learning – Currently studying Portuguese
- Music – Enjoys various genres for relaxation and creativity
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Arabic
Upper intermediate (B2)
Portuguese
Beginner (A1)
Certification
Certifications & Expertise
- Dubai Food Safety Certification – Completed in 2022
- Customer Service Excellence – Recognized by Dubai Chamber of Commerce, 2021
- First Aid & CPR Certification – Dubai, 2021
- Microsoft Office Specialist (MOS) – Excel Expert – Completed in 2022
- Dubai Tourism and Hospitality Certification – Completed in 2021
- Online Portal & Website Management – Skilled in handling visa processing systems, flight and hotel bookings, and online portals for customer transactions and bookings. Experience with managing and troubleshooting online visa applications and coordinating travel services for clients.
Timeline
Receptionist / Admin & HR / Hospitality Support
Wehelpdigital Media
11.2021 - 02.2025
Bachelor of Science - Business Administration And Management
Comsats University Islamabad, Pakistan
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