ADRIANA MAIA

Talent Acquisition: Work closely with hiring managers to understand their talent needs and develop effective hiring strategies:

• Manage whole recruitment life cycle and Headhunting and Sourcing (mainly Software Developers, DevOps, Testers) in fast-paced environment.
• Employer Branding: Be aware of candidate care, making sure all candidates have a positive recruitment experience.
• Hired and onboarded over 50 IT professionals within first 2 years, increasing Oporto team by 50%.

Talent Management: Develop and execute a comprehensive people strategy that aligns with the company's business goals

• Culture and Employee Experience: Responsible for employee´s life cycle from onboarding to off-boarding and act as first point of contact for employees, providing guidance on all cross-functional HR-related matters..
• Retention Programs: Implement strategies for employee retention, by creating personalized career plans and monitoring, taking into account their needs and career aspirations
• HR Analytics: Leverage HR analytics and data-driven insights to inform decision-making, measure HR effectiveness, and drive continuous improvement in HR processes and programs.

• Search for candidates through various channels and identify and attract talented candidates
• Lead entire recruitment process, from initial contact to job offer, ensuring a positive candidate experience
• Hired and onboarded over 40 professionals within first 12-month period, resulting in 50% increase in admissions compared with previous period.

• Contacted a portfolio of clients, either through email or phone, with the aim of increasing it
• Assisted clients, advising and aiding them with their transactions (credit, loans, mutual funds, investment funds, cash).

• Implemented ISO 9001 Quality Management System (ISO 9001 Certification)
• Ensured that management practices at all levels were aligned with company´s quality policy
• Conducted internal and external audits to ensure compliance with company and ISO 9001 standards.

• Provided support in administrative, fleet, facilities, and HR tasks
• Processed timesheets and expenses on timely basis
• Answered questions regarding HR matters
• Implemented and monitored collection processes, ensuring compliance with payment deadlines and minimizing outstanding debt