ADRIANO PITÉ
-
Lisbon
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of post-secondary education
Work History
English Teacher
Agrupamento Escolas Do Restelo
Lisbon, Lisbon
2023 - 2024
- Designed engaging lesson plans for students aged 7 to 17, boosting English language skills through interactive and tailored learning methods.
- Prepared and implemented 5 daily lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Developed engaging lessons for classes of up to 30 students, enhancing comprehension of literature and key concepts.
Customer Service Representative (Junior)
Solvay Business Services Portugal
Lisbon, Lisbon
2022 - 2022
- Efficiently handled 25+ daily customer inquiries via email and phone, resolving issues and ensuring high levels of satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Served as a liaison between customers and other departments within the organization, ensuring seamless coordination in addressing client needs.
Auditor/Administrative Manager
ANA – Airports Lisboa
Lisbon, Lisbon
2016 - 2020
- Performed 20+ daily observations and evaluated supporting documents to supplement audit findings.
- Monitored industry developments and regulatory changes, ensuring that audit procedures remained current and effective.
- Improved communication between auditors and department managers, facilitating smoother audits and increased cooperation.
Air&Sea Operations
Klog Logistics Solutions
Lisbon, Lisbon
2013 - 2016
- Oversaw logistics for 20+ containers daily, ensuring timely deliveries and seamless operations to meet client expectations.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
- Built strong client relationships, boosting collaboration and driving improved negotiation outcomes within the customer portfolio.
Airport Operations/Invoicing/Accounts Payable
Dachser Portugal S.A.
Lisbon, Lisbon
2009 - 2013
- Conducted monthly audits of 100+ accounts payable files, ensuring data integrity and adherence to documentation retention practices.
- Assisted in the development of 5+ internal control policies, improving compliance with regulatory requirements and reducing financial risks by 15% for the organization.
Education
Graduation in Languages, Literature, And Culture - (English/ French)
Universidade Nova De Lisboa
Lisbon, Portugal 09.2016 - 09.2020
Skills
Cross-cultural communication
Relationship Building
Computer Skills
Teamwork and Collaboration
Microsoft Office
SAP understanding
Relationship Building
Languages
Portuguese
Native language
English
Proficient
C2
French
Upper intermediate
B2
Spanish
Advanced
C1
Timeline
Graduation in Languages, Literature, And Culture - (English/ French)
Universidade Nova De Lisboa
09.2016 - 09.2020
English Teacher
Agrupamento Escolas Do Restelo
2023 - 2024
Customer Service Representative (Junior)
Solvay Business Services Portugal
2022 - 2022
Auditor/Administrative Manager
ANA – Airports Lisboa
2016 - 2020
Air&Sea Operations
Klog Logistics Solutions
2013 - 2016
Airport Operations/Invoicing/Accounts Payable
Dachser Portugal S.A.
2009 - 2013
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