AIMAN SHAKEEL
Lisbon
Summary
Well-trained Assistant Restaurant Manager promoting More than two years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
2
2
years of professional experience
Work History
Commis De Cuisine
Asian Restaurant
03.2023 - 09.2023
- Experienced kitchen assistant with a strong work ethic.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Prepped daily menu items to quickly deliver upon request.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
Assistant Restaurant Incharge
Asian| Portuguse| Italian
05.2021 - 03.2022
- Discussed menu items with customers and suggested promotional items to increase sales.
- Placed order items in bag for drive-thru window delivery with speed and accuracy.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
- Assembled menu items in grill area and monitored warmers to restock inventory.
- Operated headset to take orders from drive-thru and entered into POS system directing them to pull forward to collect payment.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Supervised all areas of restaurant to keep it clean and well-maintained.
Education
High School Diploma -
Allama Iqbal College, Pakistan
Pakistan05.2019
Skills
- Organizational Skills
- Team and Time Management
- Problem Resolution
- Customer Service
- Friendly, Positive Attitude
- Order Taking & Table Setting
- Cash Handling
- Food Safety and Hygiene
- Teamwork
- Good Communication
Languages
Urdu, English, German, Korean, Chinese (Mandarin)
Native language
Urdu
Proficient
C2
English
Advanced
C1
German
Intermediate
B1
Korean
Elementary
A2
Chinese (Mandarin)
Elementary
A2
Interest
- Online Script Writer.
- Video Editor.
Timeline
Commis De Cuisine
Asian Restaurant
03.2023 - 09.2023
Assistant Restaurant Incharge
Asian| Portuguse| Italian
05.2021 - 03.2022
High School Diploma -
Allama Iqbal College, Pakistan
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