Alani Maineque de Figueiredo
CABIN CREW MEMBER
Lisboa
Summary
Enthusiastic and communicative professional with a strong passion for aviation and excellence in customer service. Experienced in roles such as First Aid and CRM, I am ready to apply my skills and knowledge to ensure passenger safety and well-being. Seeking an opportunity to join a cabin crew team.
Overview
6
6
years of professional experience
4
4
Certifications
2
2
Languages
Work History
APMIR (Reduced Mobility Passenger Assistant)
PORTWAY, MVM
04.2023 - Current
- Meet and greet passengers with reduced mobility.
- Assist passengers from the aircraft to the terminal and vice versa.
- Provide information and assistance to passengers.
- Ensure the safety and comfort of passengers.
- Conduct daily checks and inspections.
Nail Designer
USA NAILS
09.2024 - 01.2025
- Reception and customer service.
- Customer service, direct communication and helping clients feel comfortable.
- Direct communication with the client and responsible for the presentation of products and services of the store and responsible for sales management.
- Answer phone calls and direct them to the responsible sectors.
- Receive visitors and provide information about the company.
Preparer/Packager
CATERINGPOR
03.2024 - 08.2024
- TSU sector. Attention to detail in preparing and packaging meals.
- Excellent hygiene and teamwork.
- Prepare meals and ensure proper packaging.
- Label products and attach information tags to the product.
- Keep the work area clean and organized.
Cleaning Employee
ESPHERA 360
03.2023 - 12.2023
- Punctuality and organization of tasks to be performed.
- Speed and productivity. Teamwork, stability.
- Responsible for the cleaning of floors and surfaces with appropriate products.
- Clean windows, mirrors and furniture.
- Disinfect bathrooms and remove objects.
- Sweep and vacuum rugs and carpets.
Stock Manager/Store Keeper
BLT, Mozambique
03.2021 - 03.2022
- Responsible for stock management and organization.
- Check the integrity of received products.
- Update records and direct visitors.
Cashier and Receptionist
JS BARBER
06.2020 - 02.2021
- Beauty salon. Direct communication with clients and organization of appointments.
- Responsible for stock management and organization.
- Cordial and efficient customer service actions.
- Maintenance of cash register organization.
- Disinfect and clean all materials.
Receptionist and Salesperson
BOUTIQUE AREIA
04.2020 - 09.2020
- Reception and customer service.
- Customer service, direct communication and helping clients feel comfortable.
- Direct communication with the client and responsible for the presentation of products and services of the store and responsible for sales management.
- Answer phone calls and direct them to the responsible sectors.
- Receive visitors and provide information about the company.
Education
Certificado Superior Nacional - undefined
CABIN CREW
Lisboa01-2025
Licenciado - IMAG
ISCTEM - INSTITUTO SUPERIOR DE CIÊNCIA E TECNOLOGIA DE MOÇAMBIQUE
Maputo, Mozambique01-2023
Skills
empathetic listening
effective organization
Timeliness and reliability
Certification
Firefighters
Interests
READING, AVIATION, ART
Timeline
Nail Designer
USA NAILS
09.2024 - 01.2025
Preparer/Packager
CATERINGPOR
03.2024 - 08.2024
APMIR (Reduced Mobility Passenger Assistant)
PORTWAY, MVM
04.2023 - Current
Cleaning Employee
ESPHERA 360
03.2023 - 12.2023
Stock Manager/Store Keeper
BLT, Mozambique
03.2021 - 03.2022
Cashier and Receptionist
JS BARBER
06.2020 - 02.2021
Receptionist and Salesperson
BOUTIQUE AREIA
04.2020 - 09.2020
Certificado Superior Nacional - undefined
CABIN CREW
Licenciado - IMAG
ISCTEM - INSTITUTO SUPERIOR DE CIÊNCIA E TECNOLOGIA DE MOÇAMBIQUE