Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Hobbies and Interests
Timeline
Generic
Aleksandra Seklal

Aleksandra Seklal

Balbriggan

Summary

Versatile and dedicated professional with experience in the hospitality, food service, and social media industries. Highly adaptable and quick to learn, I thrive in dynamic environments and am not afraid of new challenges. My strong work ethic, problem-solving abilities, and excellent communication skills allow me to excel both independently and as part of a team. I am highly organized, detail-oriented, and customer-focused, always striving to provide the best possible service and results. With a proactive mindset and a positive attitude, I embrace change and continuously seek opportunities for growth and improvement. Passionate about delivering quality work, I am committed to efficiency, creativity, and maintaining high standards in every role I take on.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Marketing Professional

META
01.2025 - 04.2025
  • As a Meta Marketing Pro, I am responsible for collaborating with business clients who run advertisements on Meta platforms. My role involves providing expert guidance on campaign optimization, budget allocation, and audience targeting to enhance ad performance. Through in-depth market analysis and data-driven insights, I help clients identify the most effective strategies to reach their goals.
  • I also educate clients on Meta’s advertising tools and best practices, ensuring they make informed decisions to improve their ROI. By staying up to date with industry trends and platform updates, I proactively suggest innovative solutions tailored to each client’s needs. My work focuses on building strong relationships with advertisers, troubleshooting issues, and providing continuous support to maximize their success in the digital marketing landscape.

Content Moderator

Teleperformance Portugal
01.2024 - 12.2024
  • As a Content Moderator, I was responsible for reviewing and moderating content on a popular social media platform in accordance with company policies and community guidelines. My role involved ensuring a safe and respectful online environment by identifying and addressing inappropriate, harmful, or non-compliant content. I worked diligently to uphold platform standards and contribute to a positive user experience. I was working with Polish and English language in multinational corporation located in Lisbon, Portugal.

Housekeeper

Perryville House Hotel
04.2023 - 10.2023
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Shift Manager

AmRest, KFC Restaurant
07.2019 - 02.2023
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.

Service/Cashier/Drive Thru worker

AmRest, KFC Restaurant
07.2017 - 02.2023
  • Improved customer satisfaction by providing efficient and accurate cash transactions.
  • Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check, or authorized charge account.
  • Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.
  • Assisted in training new cashiers, leading to improved performance across the entire team.
  • Managed high-volume checkout lines calmly and professionally during peak hours, ensuring timely service for all customers.

Intern

Manhattan Pub
06.2016 - 02.2017
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Contributed to positive work environment by actively participating in team-building activities.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Seller

New Yorker
05.2015 - 09.2015
  • Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.

Education

Massage Terapist

College of further education
2016

Juliusz Slowacki Highschool
2013

Skills

  • Content creation
  • Budget management
  • Social media strategy
  • Client relations
  • Social media management
  • Vacant property cleaning
  • Maintaining supply inventory
  • Attention to Detail
  • Deep-clean techniques
  • Guest relations
  • Multilingual
  • Social media monitoring
  • Culturally aware
  • Empathetic communication
  • Rotas and scheduling
  • Workflow optimisation
  • Brand promotion knowledge
  • Employee management
  • Hospitality business management
  • Staff training and development
  • Natural leader
  • Passion for customer satisfaction

Languages

Polish
First Language
English
Advanced
C1
Russian
Beginner
A1

Certification

  • META Marketing certified

Additional Information

  • Driver licence: B category
  • PPS number, allowing to work in Ireland

Hobbies and Interests

  • writing
  • long walks
  • reading books

Timeline

Marketing Professional

META
01.2025 - 04.2025

Content Moderator

Teleperformance Portugal
01.2024 - 12.2024

Housekeeper

Perryville House Hotel
04.2023 - 10.2023

Shift Manager

AmRest, KFC Restaurant
07.2019 - 02.2023

Service/Cashier/Drive Thru worker

AmRest, KFC Restaurant
07.2017 - 02.2023

Intern

Manhattan Pub
06.2016 - 02.2017

Seller

New Yorker
05.2015 - 09.2015

Juliusz Slowacki Highschool

Massage Terapist

College of further education

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Aleksandra Seklal