Alexander Lukin
Director Of Operations
Antalya
Summary
Experienced Director of operations with over 14 years of experience in fashion and food industry. Have a good reputation for resolving problems and improving customer satisfaction.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Owner, Director of Operations, Chef
The Burger Brothers Cafe, Catering And Food Factory
Moscow
08.2014 - Current
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
- Created recipes and prepared advanced dishes.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
Commercial Director of Zara Stores
Inditex
Moscow
08.2010 - 07.2014
- Trained and guided team members to maintain high productivity and performance metrics.
- Collaborated with store managers to open and close, handle large transactions and manage inventory on a daily basis.
- Increased sales of the stores by establishing goals, overseeing performance and mentoring staff.
- Managed purchasing, sales, marketing and customer account operations efficiently in managed stores.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency in stores.
Store Manager Of Zara-GUM and Zara-Europeisky
Inditex
Moscow
10.2007 - 07.2010
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Managed inventory control, cash control and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
Education
M.D - Surgery
I.M Sechenov First Moscow State Medical University
Moscow 09.1998 - 05.2006
Skills
Understanding of commercial awareness
Strategic planning and execution
Process improvements
Coaching and mentoring
Budget development
Employee scheduling
Effective leader
Staff training/development
Inventory management
Organization and Time Management
Timeline
Owner, Director of Operations, Chef
The Burger Brothers Cafe, Catering And Food Factory
08.2014 - Current
Commercial Director of Zara Stores
Inditex
08.2010 - 07.2014
Store Manager Of Zara-GUM and Zara-Europeisky
Inditex
10.2007 - 07.2010
M.D - Surgery
I.M Sechenov First Moscow State Medical University
09.1998 - 05.2006