Alexandros Kitsos
Wine Tutor
Albufeira,08
Summary
Accomplished Cellar Master and Assistant Head Sommelier with a proven track record at Vila Joya, enhancing wine sales and guest experiences through expert wine education and exceptional teamwork. Skilled in organizing high-profile tasting events and fostering collaborations, I've significantly boosted both staff confidence and client satisfaction. My leadership in wine knowledge and team building stands out, driving unparalleled service standards and operational efficiency.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Cellar Master, Food and Beverage Administrator
Vila Joya
03.2019 - Current
- Delivered one on one tutoring, in preparation for wine and cigar diplomas.
- Implemented speaking techniques in order to help members of staff become more confident and drive up sales.
- Helped and taught guests how to choose their preferred wine by engaging in an elaborate discussion.
- Developed a small wine encyclopedia, in order to facilitate guests and members of the company.
- Organized successful tasting events for members of the public and from within the company to sample various wines and engage in educational experiences about different styles and winemaking countries.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Optimized cellar layout to maximize storage capacity while ensuring easy access to specific wines as needed during daily operations or special events.
- Implemented cost-saving measures by identifying areas of waste reduction without compromising quality standards in the cellar environment.
Head Sommelier
Northcote
12.2015 - 09.2018
- Increased wine sales by conducting staff training sessions on wine knowledge and service techniques.
- Organized and hosted exclusive wine tasting events, generating positive publicity and attracting new clientele.
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Built a strong rapport with guests, resulting in positive word-of-mouth and a loyal clientele base.
- Coordinated wine selection and restocking for cellar with over 600 references.
Assistant Sommelier
Marianne Restaurant
12.2014 - 12.2015
- Organized regular team training sessions to improve service standards and deepen staff knowledge of wines.
- Participated in menu planning meetings with chefs, offering input on complementary flavors between dishes and wines.
- Built strong relationships with suppliers and distributors to secure exclusive deals and access to rare vintages.
- Assisted in the development of a diverse and extensive wine list, contributing to the restaurant's reputation for high-quality selections.
- Managed inventory effectively, ensuring optimal stock levels while minimizing waste through proper storage techniques.
Wine Server
Konstantinos Palace
05.2014 - 10.2014
- Facilitated private tasting events for clients, showcasing a curated selection of wines tailored to their preferences.
- Enhanced customer experiences by providing personalized wine recommendations based on individual preferences and meal choices.
- Successfully managed large groups during busy periods, quickly adapting to changing circumstances while maintaining composure under pressure.
- Generated repeat business by establishing rapport with customers through attentive service and genuine enthusiasm for sharing wine knowledge.
- Ensured compliance with all relevant health codes and regulations regarding alcohol service and storage conditions.
N.C.O. Second Lieutenant
Greek Army
09.2011 - 10.2012
- Commanding officer (Second Lieutenant) of National Guard
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered a number of military oriented lessons.
Education
Bachelor of Arts - European History And Civilization
Open University of Patras
Patras, Greece 10.2019 - Current
BLS/AED PROVIDER COURSE - First Aid Training
European Resuscitation Council
Thessaloniki, Greece 06.2013 - 06.2013
Skills
Wine Education
Wine Knowledge
Teamwork and Collaboration
Problem-Solving
Time Management
Multitasking
Self Motivation
Active Listening
Organizational Skills
Team building
Basic IT Thematic certificate
Languages
Greek
Native language
English
Proficient
C2
Italian
Proficient
C2
French
Upper intermediate
B2
Portuguese
Intermediate
B1
Marathon runner
Competed and finished 2 Marathon races and now I am preparing for my first Triathlon.
Timeline
Bachelor of Arts - European History And Civilization
Open University of Patras
10.2019 - Current
Cellar Master, Food and Beverage Administrator
Vila Joya
03.2019 - Current
Head Sommelier
Northcote
12.2015 - 09.2018
Assistant Sommelier
Marianne Restaurant
12.2014 - 12.2015
Wine Server
Konstantinos Palace
05.2014 - 10.2014
BLS/AED PROVIDER COURSE - First Aid Training
European Resuscitation Council
06.2013 - 06.2013
N.C.O. Second Lieutenant
Greek Army
09.2011 - 10.2012
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