Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Additional Information
Timeline
Generic

ALHAGIE MODOU LAMIN BAYO

Technical Assistant | IT Support | Computer Science Graduate
THE GAMBIA

Summary

IT Specialist with over two years of technical assistance experience in computer networking and proficiency in Microsoft Office. Strong communication skills and dedication to delivering exceptional customer service. Collaborative team player ready to drive innovative solutions in the technology sector. Recently completed final exams for a Bachelor of Science in Computer Science, eager to contribute IT knowledge and passion for technology to a forward-thinking organization.

Overview

3
3
years of professional experience
10
10
years of post-secondary education
4
4
Languages

Work History

IT Specialist and Technical Assistant

EBAABA GAMBIA
BANJUL
02.2018 - 12.2020
  • Served as an IT specialist and a technical assistant at EBAABA GAMBIA, where the focus was on providing support for various technical operations.
  • This role involved troubleshooting technical issues, assisting in the configuration of systems and collaborating with team members to improve efficiency.
  • Emphasis was placed on effective communication with clients and team members to address concerns and enhance service delivery.
  • The experience gained has been a critical skill in IT and customer service.

Technical Assistant

EBAABA GAMBIA
02.2018 - 11.2020
  • Provided technical guidance and support to team members.
  • Updated supervisor on status of projects.
  • Gathered, organized and distributed technical documentation.
  • Troubleshot malfunctioning hardware and software deployments to support nonstop operations.
  • Repaired hardware infrastructure using hand tools and components.
  • Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
  • Installed technical hardware and software in deskside support environment.
  • Served as point-person for support requests with clients and vendors.

Education

Bachelor of Science - Computer Science

UNIVERSITY OF THE GAMBIA
05.2019 - 09.2025

DIPLOMA AND ADVANCED DIPLOMA - MICROSOFT OFFICE APPLICATION

QUANTUMNET INSTITUTE OF TECHNOLOGY
01.2017 - 09.2017

High School Diploma -

DEEPER LIFE SENIOR SECONDARY SCHOOL
05.2013 - 09.2016

Skills

  • Skilled in Microsoft Office applications

  • Network administration

  • IT support professional

  • Customer engagement

  • EFFECTIVE COMMUNICATOR

  • TEAM COLLABORATION

  • MULTITASKING

  • PROBLEM SOLVING

  • ADAPTABILITY

  • TECHNICAL ASSISTANCE

Interests

Football
3D Printing
Digital Photography
Drawing

Personal Information

Date of Birth: 07/08/98

Additional Information

Motivated and detail-oriented Technical Assistant with over two years of practical experience in IT support, system troubleshooting, and technical operations. Holds a Bachelor of Science in Computer Science and brings a solid understanding of networking, software systems, and organizational technology. Demonstrates strong communication, adaptability, and teamwork skills. Currently pursuing a career path toward Aviation Management, combining technical expertise with a growing interest in operational strategy, safety systems, and infrastructure development in the aviation sector. Eager to contribute to high-performance environments while building a long-term future in aviation leadership and innovation.

Timeline

Bachelor of Science - Computer Science

UNIVERSITY OF THE GAMBIA
05.2019 - 09.2025

IT Specialist and Technical Assistant

EBAABA GAMBIA
02.2018 - 12.2020

Technical Assistant

EBAABA GAMBIA
02.2018 - 11.2020

DIPLOMA AND ADVANCED DIPLOMA - MICROSOFT OFFICE APPLICATION

QUANTUMNET INSTITUTE OF TECHNOLOGY
01.2017 - 09.2017

High School Diploma -

DEEPER LIFE SENIOR SECONDARY SCHOOL
05.2013 - 09.2016
ALHAGIE MODOU LAMIN BAYOTechnical Assistant | IT Support | Computer Science Graduate