Alice Pestana
Lisbon,11
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Sales Advisor
H&M
07.2023 - Current
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Demonstrated features, answered questions and offered solutions.
- Delivered energetic responses to customers in-store and quick to meet customer needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Sales Advisor
PACOMARTINEZ
11.2023 - 12.2023
- Emphasized product specifications to meet customer needs.
- Assessed expected product demands and coordinated necessary merchandise levels to meet goals.
- Responded to customer calls and emails to answer questions about products and services.
- Built relationships with customers and community to promote long term business growth.
- Verified delivery schedules and processes.
- Contributed to team objectives in fast-paced environment.
Education Assistant
CATL Escola São João De Deus
09.2021 - 09.2022
- Collaborated with the student educator and teacher to delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Monitored student classroom and outdoors activities to promote student safety.
Education
High School Diploma -
Agrupamento De Escolas Dona Filipa De Lencastre
Lisbon, Portugal06.2022
Skills
- Customer Service Experience
- Sales and Marketing
- Team collaboration
- Adaptability
- Attention to detail
- Problem-solving
- Strong work ethic
- Multilingual skills
- Fast learner
Languages
Portuguese
Native language
English
Advanced
C1
Spanish
Upper intermediate
B2
Japanese
Elementary
A2
Chinese (Mandarin)
Beginner
A1
learning new languages and cultures
For the past five years I have been interested in learning about new languages and the culture of different countries around the world.
Timeline
Sales Advisor
PACOMARTINEZ
11.2023 - 12.2023
Sales Advisor
H&M
07.2023 - Current
Education Assistant
CATL Escola São João De Deus
09.2021 - 09.2022
High School Diploma -
Agrupamento De Escolas Dona Filipa De Lencastre
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