Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Aminul Islam

London,Tower Hamlets

Summary

Organised, independent worker with strong time management skills. Able to work easily with small groups. Detail-orientated and able to learn new tasks quickly and effectively.

Overview

4
4
years of post-secondary education

Work history

Waiter

The Bombay
Swanley, Kent
10.2025 - 01.2026
  • Delivered excellent customer service in an environment that was fast paced, developed my communication skills and confidence working with many different types of customers.
  • Was responsible for managing all cash and credit transactions efficiently, and ensuring accuracy and reliability in completing these transactions as well as maintaining customer's trust in handing their money over to me.
  • Was able to complete multiple tasks simultaneously while working in a busy area, demonstrated my ability to manage my time effectively and be able to prioritize my work appropriately while working under heavy stress/pressure.
  • Helped promote our menus and suggested or recommended additional food and beverages to customers, helped develop some knowledge and understanding of how to sell food products, as well as customer focused up selling techniques.
  • Was able to resolve any customer complaints or questions in a professional manner, which resulted in receiving very positive comments from our customers about their overall level of customer satisfaction with us.
  • Worked together with other employees to provide smooth service to all of our customers, helped build good relationships with my coworkers and improve my communication skills within the workplace.
  • At all times maintained a professional demeanor, yet also presented myself in an approachable way to help create a positive experience for all of our customers and encourage them to come back and visit again.

Education

BTEC Level 3 National Extended Diploma - Information Technology (IT)

Swanlea School
London, United Kingdom
09.2024 -

GCSEs - English

Swanlea School
London, United Kingdom
05.2023 - 08.2024

GCSEs - Mathematics

Swanlea School
London, United Kingdom
05.2023 - 08.2024

GCSEs - Combined Science (Trilogy)

Swanles School
London, United Kingdom
05.2023 - 08.2024

Skills

  • Organised
  • Customer Service
  • Teamwork & Collaboration
  • Active Listener
  • Participation
  • Emotional Intelligence
  • IT Management
  • Microsoft Office

Affiliations

  • Gaming & Server Management
  • Badminton
  • AI-Powered Content Creation

Accomplishments

  • Public Speaking and Communication Workshop (Jack Petchey Foundation)
  • Computer Science with Terry Richards - delivered by Springpod

Timeline

Waiter

The Bombay
10.2025 - 01.2026

BTEC Level 3 National Extended Diploma - Information Technology (IT)

Swanlea School
09.2024 -

GCSEs - English

Swanlea School
05.2023 - 08.2024

GCSEs - Mathematics

Swanlea School
05.2023 - 08.2024

GCSEs - Combined Science (Trilogy)

Swanles School
05.2023 - 08.2024
Aminul Islam