Organised, independent worker with strong time management skills. Able to work easily with small groups. Detail-orientated and able to learn new tasks quickly and effectively.
Overview
4
4
years of post-secondary education
Work history
Waiter
The Bombay
Swanley, Kent
10.2025 - 01.2026
Delivered excellent customer service in an environment that was fast paced, developed my communication skills and confidence working with many different types of customers.
Was responsible for managing all cash and credit transactions efficiently, and ensuring accuracy and reliability in completing these transactions as well as maintaining customer's trust in handing their money over to me.
Was able to complete multiple tasks simultaneously while working in a busy area, demonstrated my ability to manage my time effectively and be able to prioritize my work appropriately while working under heavy stress/pressure.
Helped promote our menus and suggested or recommended additional food and beverages to customers, helped develop some knowledge and understanding of how to sell food products, as well as customer focused up selling techniques.
Was able to resolve any customer complaints or questions in a professional manner, which resulted in receiving very positive comments from our customers about their overall level of customer satisfaction with us.
Worked together with other employees to provide smooth service to all of our customers, helped build good relationships with my coworkers and improve my communication skills within the workplace.
At all times maintained a professional demeanor, yet also presented myself in an approachable way to help create a positive experience for all of our customers and encourage them to come back and visit again.
Education
BTEC Level 3 National Extended Diploma - Information Technology (IT)
Swanlea School
London, United Kingdom
09.2024 -
GCSEs - English
Swanlea School
London, United Kingdom
05.2023 - 08.2024
GCSEs - Mathematics
Swanlea School
London, United Kingdom
05.2023 - 08.2024
GCSEs - Combined Science (Trilogy)
Swanles School
London, United Kingdom
05.2023 - 08.2024
Skills
Organised
Customer Service
Teamwork & Collaboration
Active Listener
Participation
Emotional Intelligence
IT Management
Microsoft Office
Affiliations
Gaming & Server Management
Badminton
AI-Powered Content Creation
Accomplishments
Public Speaking and Communication Workshop (Jack Petchey Foundation)
Computer Science with Terry Richards - delivered by Springpod
Timeline
Waiter
The Bombay
10.2025 - 01.2026
BTEC Level 3 National Extended Diploma - Information Technology (IT)