Dynamic culinary professional skilled in customer engagement and service excellence. Engages with customers to uncover needs and enhance satisfaction. Resolves complaints with clarity and composure, fostering positive relationships.
Overview
3
3
years of professional experience
Work History
First Cook
Ristorante Pizzeria La Bella Fiore
Quarteira, Portugal
02.2025 - Current
Managed complaints with calm, clear communication and problem-solving.
Maintained clean, safe working environments to eliminate accident risks.
Engaged with customers to better understand needs and deliver excellent service.
Identified issues, analysed information and provided solutions to problems.
Built and maintained courteous and effective working relationships.
Sushi Chef Assistant
Alma d'Eca Restaurante
Braga , Portugal
02.2023 - 10.2024
Skilfully prepared a wide range of sushi, sashimi, and maki, consistently receiving commendation for presentation and taste.
Worked with outstanding efficiency across sushi preparation, consistently meeting demands of peak restaurant hours.
Supervised work of cooks and kitchen helpers helping to keep kitchen running smoothly.
Prepared various sushi rolls, nigiri and sashimi to exact menu and presentation specifications.
Education
Certificate of Higher Education - Hospitality Management & Tourism
White House International College
Kathmandu
Skills
Customer service
Problem solving
Kitchen management
Team leadership
Languages
English
Advanced
C1
Portuguese
Intermediate
B1
Timeline
First Cook
Ristorante Pizzeria La Bella Fiore
02.2025 - Current
Sushi Chef Assistant
Alma d'Eca Restaurante
02.2023 - 10.2024
Certificate of Higher Education - Hospitality Management & Tourism