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Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at OMINT ASSISTANCE. Expert in bilingual customer support, fluent in English, French, and Spanish, with a knack for problem-solving. Increased repeat business through empathetic service and effective communication. Skilled in language translation, ensuring seamless service delivery across diverse customer bases.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

History of building effective relationships with media, customers and internal stakeholders to effectively improve company image. Well-versed in public relations strategies and reputation management. Advanced skills in SAP tracking and Microsoft office tools.
Determined and responsible professional with more than 4years of success boosting efficiency and streamlining procedures .Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.

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Bilingual Customer Service Representative

Waitress

Warehouse Operative

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BA (HONS) APPLIED LANGUAGES - Mandarin Chinese

Certificate of Higher Education - Mandarin Chinese

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Bilingual Customer Service Representative

Certificate of Higher Education - Mandarin Chinese

BA (HONS) APPLIED LANGUAGES - Mandarin Chinese

Waitress

Warehouse Operative

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