Ana Maria Rios dos Santos
Seixas,16
Summary
Experienced professional in team management, quality, and operations within the industrial metrology sector. Specializes in implementing quality systems, conducting audits, and driving continuous improvement. Skilled in leadership, process coordination, and ensuring compliance, with a strong focus on customer satisfaction and operational efficiency.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Operations and Quality Coordinator
NM3D Ibérica, Lda
09.2021 - Current
- Managing laboratory and technical assistance teams in the industrial metrology sector.
- Coordinating quality processes and technical compliance.
- Planning and conducting internal and external audits.
- Implementing process improvements, increasing operational efficiency.
Administrative Coordinator
Real Estate Mediation and Physical Well-being Sect
01.2010 - 09.2021
- Managing administrative tasks and customer service.
- Organizing internal processes and providing administrative support.
- Implementing solutions to improve administrative workflow.
Technician in Quality AndFood Safety Systems
Soluciona - Sistemas Integrados de Gestão, Lda
07.2007 - 01.2010
- Implementing Food Safety (HACCP) and Quality Management systems.
- Supporting audits and industrial licensing processes.
- Collaborating in developing customized solutions for clients.
Education
Licenciatura - Microbiologia
Universidade Católica Portuguesa - Escola Superior De Biotecnologia
Porto 09.2000 - 07.2005
Skills
Technical Skills:
- Advanced knowledge of ISO 9001, ISO 22000, and HACCP standards
- Team management and process improvement expertise
- Knowledge in applied statistics and quality control
IT Skills:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Operating systems: MacOS and online productivity tools
Personal Information
- Date of Birth: 08/12/82
- Nationality: Portuguese
- Driving License: Categoria B
Training
- Six Sigma Yellow Belt | Kennesaw State University (Coursera), September 2024
- Leadership | Santander Open Academy, August 2024
- Project Management and Agile Methods | Santander Open Academy, August 2024
- Principles of Management | Johns Hopkins University (Coursera), June 2024
- Pedagogical Training for Trainers | Pentagrama, April – May 2007
- Integrated Management of Quality, Environment, and Safety | Portuguese Innovation Society, September – December 2006
Other Information
- Availability for travel and collaboration in an international environment.
- Interest in continuous improvement and innovation in industrial processes.
Timeline
Operations and Quality Coordinator
NM3D Ibérica, Lda
09.2021 - Current
Administrative Coordinator
Real Estate Mediation and Physical Well-being Sect
01.2010 - 09.2021
Technician in Quality AndFood Safety Systems
Soluciona - Sistemas Integrados de Gestão, Lda
07.2007 - 01.2010
Licenciatura - Microbiologia
Universidade Católica Portuguesa - Escola Superior De Biotecnologia
09.2000 - 07.2005
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