Well-qualified HR Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Hi, I’m
ANA MATEUS
HR Specialist
Lisbon
Summary
Overview
8
years of professional experience
7
years of post-secondary education
3
Languages
Work History
EDP Global SolutionsLisbon
HR Specialist
06.2021 - Current
Job overview
- Data maintenance in Sucessfactors of personal and organizational data of employees from 15 countries.
- Troubleshooting of synchronization problems between HR data, financial and IT platforms.
- Collaboration in system improvements by identifying problems in the processes and create incidents.
- Development of internal documents and templates to streamline processes.
- Training of the International Master Data team (4 new joiners) and regular training to stakeholders from numerous geographies.
- Liaison with other teams on time and content sensitive information (payroll, international mobility).
- Supported human resources department in areas such as people metrics, reporting and analytics.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant data.
- Managed data entry and processing for 6000 employees to comply with predetermined company guidelines.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Managed and updated employee benefits information.
- Developed and maintained positive relationships with internal and external vendors to establish trust and rapport.
BOSCH Security SystemsLisbon
HR SPECIALIST
05.2019 - 06.2021
Job overview
- Go-to person for the recruitment processes for the HR Shared-Service Center of Bosch in Lisbon;
- Oversaw and managed hiring process and assisted human resources.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Sourcing in Linked In Recruiter for tech positions in Germany;
- Data maintenance in SAP HCM for 40 countries (PA and OM modules maintained) (3 days per week from November 2019 until December 2020).
- Processing entries: input data in SAP and administrative management of new joiners in Bosch Portugal (since December 2020).
IKEA LouresLisbon
JUNIOR PSYCHOLOGIST
08.2018 - 05.2019
Job overview
- Phone screening of all new candidates (over 2k phone screens during that period).
- Group dynamics and interviews (medium of 7 candidates per session).
- Evaluated dynamics of different personnel groups through range of planned activities and programs.
- Planning and execution of the onboarding for new co-workers: first day training and coordinating the introductory week, as well as providing the work materials needed for each type of position.
- Support to the people and culture department: setting the legal documents for new co-workers, support in all co-worker related activities.
IKEA LouresLisbon
HR INTERN
02.2018 - 08.2018
Job overview
- Assisted human resources and recruiting teams by executing phone screens and planning on-site interviews and group dynamics.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Developed and implemented onboarding and orientation programs for new employees.
- Support to the people and culture department during the summer massive recruitment (gathering the documentation and uniform for the first day of new co-workers).
- Developed strong written and verbal communication skills.
- Worked with HR team to coordinate company events.
Sonae SFCoimbra
Retail Sales Associate
09.2015 - 02.2018
Job overview
- Receipt and shipment of goods.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Maintained clean sales floor and straightened and faced merchandise.
- Managed cash register after end of shift to balance and record accurate transactions.
CUCA FPCE-UCCoimbra
CLINICAL PSYCHOLOGY INTERN
09.2015 - 07.2016
Job overview
- Psychological evaluation and counseling of teenagers with chronic liver disease.
- Performed intake by conducting interviews to establish key information as well as assessing patients' apparent mental state.
- Maintained accurate and to-code recordkeeping by inputting and updating patient information.
- Remained energetic and demonstrated passion for helping clients by applying active listening.
- Administered, scored and interpreted psychosocial examinations for assessment of different patient markers.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
- Weekly presentation of reports and new evaluations to the tutors.
- Under the guidance of Eduardo Sá, PhD, with a final classification of 17 (0-20).
Education
CRIAP InstitutePorto
Post-Graduated Degree from Human Resources Management
05.2018 - 07.2019
University Overview
The training consisted in classes, papers and group presentations regarding the following topics:
- Recruitment, selection and onboarding;
- Conflict Management;
- Organizational Communication;
- Leadership and performance evaluation;
- Labor Law and Payroll;
- Training and Development.
University of CoimbraCoimbra
Master of Science from Psychopathology And Dynamic Counseling
04.2011 - 04.2017
University Overview
- Graduated in Psychological Sciences, with a final grade of 14 (0-20).
- Masters in Psychopathology and Dynamic Counseling, with a final classification of 17 (0-20).
- Master Thesis entitled "The universal language of mothers while talking with their babies: exploratory study of the recognition of motherese in portuguese mothers", in September of 2017, with a final classification of 19 (0-20).
- Member of Portuguese Psychologists Association nº 24121.
Skills
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Hobbies
Hobbies
- Cross Stitch
- Crochet
- Home renovation
- DIY
Timeline
HR Specialist
EDP Global Solutions
06.2021 - Current
HR SPECIALIST
BOSCH Security Systems
05.2019 - 06.2021
JUNIOR PSYCHOLOGIST
IKEA Loures
08.2018 - 05.2019
CRIAP Institute
Post-Graduated Degree from Human Resources Management
05.2018 - 07.2019
HR INTERN
IKEA Loures
02.2018 - 08.2018
CLINICAL PSYCHOLOGY INTERN
CUCA FPCE-UC
09.2015 - 07.2016
Retail Sales Associate
Sonae SF
09.2015 - 02.2018
University of Coimbra
Master of Science from Psychopathology And Dynamic Counseling
04.2011 - 04.2017
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