Ana Nóbrega
Unemployed
Summary
Now, that my two daughters are at school, is my best wish to return my professional life.
Be just a mother and house keeper, is not enough.
Overview
22
22
years of professional experience
Work History
Full Time Mother
My Two Daughters
12.2017 - Current
Sales Assistant
People's Phone
05.2014 - 11.2015
- Selling mobile phones and their accessories.
- Selling packs for tv, internet and phone for home.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Management of all promotional material.
- Invoicing, processing suppliers and customers' payments, bank deposits, correspondence management, among other administrative tasks.
Sales Associate
Disney Store
08.2013 - 04.2014
Travel Consultant
Viagens Abreu, S.A.
02.2007 - 02.2012
- Organized trips for individuals, families, and business travelers;
- Budgeting, presencial, and by email;
- Reservation, issuing airline, train, bus tickets, and respective check-in;
- Prepare and send travel documentation;
- Increased repeat business by providing outstanding customer service and addressing client concerns promptly.
Sales Associate
Dolcetours - Operador Turistico, Lda
10.2005 - 09.2006
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Administrative
Transportes A.M.C., Lda
12.2002 - 08.2005
- Streamlined administrative tasks for efficient lease management and documentation processes.
- Handled administrative duties, filing, and errands.
- Streamlined work order process, reducing time spent on administrative tasks.
Education
Human Resources Management
ISLA - Instituto Superior Línguas E Administração
Vila Nova De Gaia12-2004
Skills
Friendly, with a Positive Attitude
Dedicated, organized and responsible
Available for learning new tasks ans functions
Ability to adapt at Teamwork
Timeline
Full Time Mother
My Two Daughters
12.2017 - Current
Sales Assistant
People's Phone
05.2014 - 11.2015
Sales Associate
Disney Store
08.2013 - 04.2014
Travel Consultant
Viagens Abreu, S.A.
02.2007 - 02.2012
Sales Associate
Dolcetours - Operador Turistico, Lda
10.2005 - 09.2006
Administrative
Transportes A.M.C., Lda
12.2002 - 08.2005
Human Resources Management
ISLA - Instituto Superior Línguas E Administração
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