Ana Beatriz Almeida
VilaRea,Portugal
Overview
2
2
years of professional experience
Work history
Jewellery salesperson
Tous
vila real, Portugal
02.2023 - 07.2024
- Achieved sales targets with excellent customer service skills.
- Strengthened brand reputation through exceptional customer service.
- Collaborated with management to set customer service goals.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Sales assistant
Toy Store
vila real, Portugal
10.2023 - 12.2023
- Assisted customers in finding suitable products for different age groups.
- Provided friendly and personalized service to families and children.
- Managed cash register, inventory, and store displays.
- Resolved customer complaints efficiently and professionally.
Sales assistant
Pull&Bear
vila real, Portugal
08.2022 - 09.2022
- Utilised excellent communication skills to provide detailed product information.
- Offered personalised shopping advice to enhance customer experiences.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Collaborated effectively with team members to meet sales targets.
Education
High School Diploma (12th Grade Completed) - Languages and Humanities
Escola Secundaria Camilo Castelo Branco
Vila Real 04.2001 -
Bachelor’s Degree - Social Education
Instituto Politécnico de Bragança
Bragança, Portugal 10.2018 - 07.2021
Postgraduate Degree - Education and Lifelong Intervention
Instituto Politecnico de Bragança
Bragança , Portugal 09.2021 - 07.2022
Skills
- Excellent communication and interpersonal skills
- Strong sense of responsibility and professionalism
- Empathy and active listening
- Ability to remain calm and composed under pressure
- Teamwork and collaboration
- Conflict resolution and problem-solving
- Flexibility and adaptability in dynamic environments
- Customer-oriented mindset
- Cultural sensitivity and respect for diversity
- Positive attitude and enthusiasm
Laguages
- Portuguese — Native
- English — Advanced (C1)
- Spanish — Intermediate (B2)
- French — Basic (A2)
Timeline
Sales assistant
Toy Store
10.2023 - 12.2023
Jewellery salesperson
Tous
02.2023 - 07.2024
Sales assistant
Pull&Bear
08.2022 - 09.2022
Postgraduate Degree - Education and Lifelong Intervention
Instituto Politecnico de Bragança
09.2021 - 07.2022
Bachelor’s Degree - Social Education
Instituto Politécnico de Bragança
10.2018 - 07.2021
High School Diploma (12th Grade Completed) - Languages and Humanities
Escola Secundaria Camilo Castelo Branco
04.2001 -
Similar Profiles
PETR GORSHKOVPETR GORSHKOV
International Retail Director at TOUSInternational Retail Director at TOUS
Karen GamezKaren Gamez
Assistant Manager at TOUSAssistant Manager at TOUS
Alicia SomazaAlicia Somaza
Key Holder at TOUSKey Holder at TOUS
Melanie CardenasMelanie Cardenas
CBPO OBT at Federal Law Enforcement Training Centers FLETCCBPO OBT at Federal Law Enforcement Training Centers FLETC
Chioma Vivian DikeChioma Vivian Dike
Caregiver at The Bliss Caregivers Home CareCaregiver at The Bliss Caregivers Home Care