Summary
Overview
Work History
Education
Skills
Languages
Interests
Additional Information
Timeline
Generic

Ana Paula Almirante Parreirão e Gomes

Clinic Pharmacist
Preston

Summary

As a Primary Care Network (PCN) Clinic pharmacist, I combine my MPharmSci, MSc Clinical Pharmacy and IP PG Cert with 16 years of experience in pharmacy and general practice to deliver high quality, patient-centred, and cost-effective care. I have lead and mentor a team of two pharmacist and two pharmacy technicians, and worked closely with three practice pharmacist and one pharmacy technician and together we oversee the medication management for 23 000 patients, and also run a successful primary and secondary cardiovascular prevention clinic, for the past four years.

I am also passionate about sharing my knowledge and insights with the wider PCN and MDT team and enjoyed participating in clinic and MDT meeting, aiming to achieve the best outcome for patients. During the last four years I have been optimizing patient medication and deprescribing when possible.

I am a caring self-motivated individual with passion for helping people and improving their quality of life. I have the desire and the enthusiasm to assist the public with their healthcare needs. I am a confident team player, thriving on challenge and with a positive, cheerful attitude to patient care. Adaptable, resilient, flexible, pro-active and willing to learn as well as honest, reliable and looking forward to being part of a team that ensures best possible care and treatment for patients.

I have a special interest in Cardiovascular Conditions and cardiovascular prevention. I have proven my leadership skills not only by being the Lead Pharmacist for the PCN but also the PCN lead for the COVID vaccination programme during 2020 to 2023 and as a Pharmacist Manager responsible for 12 members of staff in a successful community pharmacy.

Overview

17
17
years of professional experience

Work History

Tutor of Clinic Pharmacy

Lusophone University of Humanities and Technologie
Lisbon
11.2024 - Current
  • Proven ability to learn quickly and adapt to new situations.

Clinic Pharmacist

Central West Primary Care Network
11.2020 - 07.2024
  • Worked within my clinical competencies as part of the MDT.
  • Responsible for the medicines management of long-term conditions.
  • Conducted chronic disease medication reviews and structured medication reviews.
  • Reviewed third party communications, ensuring safe medicine reconciliation on the transfer of care.
  • Investigated medication queries and signed prescription requests.
  • Lead Pharmacist for the PCN medicines management team.
  • Mentored the PCN pharmacists undergoing The Primary Care Pharmacy Education Pathway by CPPE.
  • Supervised the PCN technicians undergoing The Primary Care Pharmacy Education Pathway.
  • Conducted numerous clinical meetings and training events to the MDT.
  • Designed various internal protocol and guidance to facilitate standard of care.
  • Helped the practice pharmacists to address both the public health and social care needs of patients.
  • Also use A&G to communicate with secondary care providers to discuss and arrange best outcome for patients.
  • Used the ARISTOTLE portal for Health Economics, and the ECLIPSE LIVE platform (Centralised NHS Patient Database).

Pharmacy Manager and Responsible Pharmacist

Whitworth Chemist
09.2015 - 10.2020
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Discussed medical histories with patients in an effort to provide the most effective medical advice.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • I led and mentored a team of 12 staff members, where we averaged 14,000 prescription items per month.
  • I supervised the training for a pharmacist pre-registration student, two pharmacy technicians, and three pharmacy dispensers.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
  • Developed policies and procedures for effective pharmacy management.
  • Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
  • Led team to exceed regional targets for flu vaccinations, conducting community outreach and education.
  • Contributed to significant growth in pharmacy revenue by expanding range of services offered, including CityDoc travel vaccination, Children vaccination, sexual health, and health screening clinics.

Locum Pharmacist

Worthy Locums / Boots Pharmacy / Pharmaseekers
09.2013 - 12.2017
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Improved patient outcomes by providing comprehensive medication therapy management and counselling.
  • Performed all the duties of the Responsible Pharmacist during my shifts.

Relief Pharmacist

Whitworth Chemist
06.2014 - 08.2015
  • Implemented quality improvement initiatives aimed at enhancing overall pharmacy performance indicators such as error rates or processing times.
  • Contributed to increased customer satisfaction by addressing concerns, answering questions, and resolving issues promptly.
  • Enhanced pharmacy efficiency by streamlining workflow processes and implementing best practices.
  • Delivery of Medication Use review and New medication service to patients, as per NHS contract.
  • Assisted in the implementation of pharmacy policies and procedures, ensuring compliance with laws and regulations.
  • Participated in regular staff meetings to discuss challenges, successes, and best practices for continued service improvement.
  • Managed drug shortages proactively by identifying alternative therapeutic options or coordinating transfers from other pharmacies, when necessary.
  • Worked alongside several teams and experienced different views of management.

EEA Pharmacist

Ringwood Pharmacy
04.2013 - 09.2013
  • I gained experience in the dispensing process in England, as also in the ordering of repeat prescriptions.
  • Check and Dispense Monitoring dose systems.
  • Supervised consumption of medicines.
  • I acquired plenty of experience in delivering MURs and NMS.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.

Community Pharmacist

Central De Carnaxide Pharmacy
05.2009 - 03.2013
  • I had a major professional development in dermo cosmetics.
  • Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
  • Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
  • Knowledge in using Medical appliance like: Reflotron® Plus System, Accutrend®Plus and CoaguChek®XS.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Managed drug and supply inventories.

Community Pharmacist

Zil Pharmacy
09.2008 - 04.2009
  • Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
  • Managed drug and supply inventories.
  • I helped to develop the service: delivery of medicine at home.

Pre-registration Pharmacist

Torrinha Pharmacy
04.2008 - 08.2008
  • Enhanced pharmacy operations by efficiently managing inventory and maintaining up-to-date records.
  • Provided ongoing education to patients on proper medication administration techniques, storage requirements, and disposal methods.
  • Advised patients on medication side effects and contraindications and explained proper administration.

Pre-Graduate Internship

Hospital Pulido Valente EPE
02.2008 - 03.2008
  • Internship conducted at Hospital Pulido Valente EPE under the coordination of Prof. Dr. Maria Eugenia.
  • Final mark of 18 (eighteen) values in 20 (twenty).

Pre-Graduate Internship

Farmácia Alta De Lisboa
10.2007 - 01.2008
  • Coordination of Dr. Matilda Pita Mendes (Director) and Dr. Sandra Almeida, Second Pharmacist.
  • Final mark of 19.1 (nineteen point one) values in 20 (twenty).

Education

Advance Certificate Postgraduation - Independent Prescribing For Pharmacist

University of Central Lancashire (UCLan)
Preston, England
04.2001 -

Postgraduation - Primary Care Pharmacy Education Pathway

Centre For Pharmacy Postgraduation Education /CPPE
Manchester
04.2001 -

MSc Clinical Pharmacy And PGDip Advanced Community - Clinic Pharmacy

University of Manchester
04.2001 -

Postgraduate - Advanced Management Program For Pharmacists

Catolic Lisbon School of Business & Economics
Lisbon
04.2001 -

Master of Science - Integrated Master’s Degree in Pharmaceutical Sci

Lusophone University of Humanities And Technologie
Lisbon
04.2001 -

High School Diploma -

Secondary School Rainha Santa Isabel
Estremoz, Portugal
04.2001 -

Skills

Consultation Skills

Languages

Portuguese, English
Native language
Spanish
Elementary
A2

Interests

Thai boxing, running exercise, IT, music and food

Additional Information

Professionally registered with the:

GPhC since Jan-2012 - General Pharmaceutical Council - U.K.

OFP since July 2008 - Portuguese Pharmaceutical Society.


Timeline

Tutor of Clinic Pharmacy

Lusophone University of Humanities and Technologie
11.2024 - Current

Clinic Pharmacist

Central West Primary Care Network
11.2020 - 07.2024

Pharmacy Manager and Responsible Pharmacist

Whitworth Chemist
09.2015 - 10.2020

Relief Pharmacist

Whitworth Chemist
06.2014 - 08.2015

Locum Pharmacist

Worthy Locums / Boots Pharmacy / Pharmaseekers
09.2013 - 12.2017

EEA Pharmacist

Ringwood Pharmacy
04.2013 - 09.2013

Community Pharmacist

Central De Carnaxide Pharmacy
05.2009 - 03.2013

Community Pharmacist

Zil Pharmacy
09.2008 - 04.2009

Pre-registration Pharmacist

Torrinha Pharmacy
04.2008 - 08.2008

Pre-Graduate Internship

Hospital Pulido Valente EPE
02.2008 - 03.2008

Pre-Graduate Internship

Farmácia Alta De Lisboa
10.2007 - 01.2008

Advance Certificate Postgraduation - Independent Prescribing For Pharmacist

University of Central Lancashire (UCLan)
04.2001 -

Postgraduation - Primary Care Pharmacy Education Pathway

Centre For Pharmacy Postgraduation Education /CPPE
04.2001 -

MSc Clinical Pharmacy And PGDip Advanced Community - Clinic Pharmacy

University of Manchester
04.2001 -

Postgraduate - Advanced Management Program For Pharmacists

Catolic Lisbon School of Business & Economics
04.2001 -

Master of Science - Integrated Master’s Degree in Pharmaceutical Sci

Lusophone University of Humanities And Technologie
04.2001 -

High School Diploma -

Secondary School Rainha Santa Isabel
04.2001 -
Ana Paula Almirante Parreirão e GomesClinic Pharmacist