G-Suite
Anarelis Samper
Digital Marketing
Setubal
Summary
Hardworking and passionate job seeker with strong organizational, interpersonal and problem-solving skills, looking to find an entry level position that offers growth opportunities and an intellectually challenging work environment. Orderly and reliable candidate with great time management skills. As an employee, will have no issue managing multiple tasks simultaneously and can be entrusted to take on additional responsibilities to help the team reach its goals.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Marketing Manager Intern
Social Ads
Barcelona
04.2022 - 10.2022
- Community Manager
- Outline graphic design/ social media involvement
- Collaborated with team members to help expand marketing channels.
- Created proposals and organized pursuit documentation to support marketing staff.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
AIRBNB’S Costumer Services Advisor
Sitel
Lisboa
10.2021 - 07.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Responded to customer calls and emails to answer questions about services.
- Managing internal and external communications, working in multiple markets and time zones, taking into consideration client needs and expectations.
Front Desk Receptionist
Selina
Vila nova de Milfontes
03.2019 - 10.2019
- Used internal software to process reservations, check-ins and check-outs.
- Entered and updated sensitive customer information during check-ins and room changes.
- Collected room deposits, fees and payments.
Sales Assistant
Zmar Eco Resort
Odemira
08.2018 - 03.2019
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Education
Marketing Bachelor`s Degree - Marketing
Polytechnic Institute of Setúbal
Setúbal, Portugal 09.2019 - 11.2022
Erasmus Exchange Year - Marketing Management And Research
Universidad De Málaga
Málaga, Spain 09.2020 - 06.2021
BBA - Business Economics
Universidad De Holguín "Oscar Lucero Moya"
Holguín, Cuba 09.2012 - 06.2017
Skills
Active Listening
Teamwork
Problem-solving
Analytical and Critical Thinking
Interpersonal Communication
Positive attitude
Google Analytics
Web Design - Wixcom
Social media expertise
Copywriting
Software
Microsoft Office
Google Analitycs
CorelDraw Graphics Suite
Slack
Monday
Canva
Timeline
Marketing Manager Intern
Social Ads
04.2022 - 10.2022
AIRBNB’S Costumer Services Advisor
Sitel
10.2021 - 07.2022
Erasmus Exchange Year - Marketing Management And Research
Universidad De Málaga
09.2020 - 06.2021
Marketing Bachelor`s Degree - Marketing
Polytechnic Institute of Setúbal
09.2019 - 11.2022
Front Desk Receptionist
Selina
03.2019 - 10.2019
Sales Assistant
Zmar Eco Resort
08.2018 - 03.2019
BBA - Business Economics
Universidad De Holguín "Oscar Lucero Moya"
09.2012 - 06.2017