André Rafael
Joane
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
UAP Manager
Coindu
01.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Production Manager
Coindu
01.2019 - 12.2019
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Production Shift Leader
Coindu
01.2017 - 12.2018
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
After-Sales Manager
JAPAutomotive3
06.2014 - 12.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Education
Master of Science - Engenharia Gestão Industrial
Universidade Do Minho
Guimarães09.2013
Bachelor of Science - Engenharia Gestão Industrial
Universidade Lusiada
Vila Nova De Famalicão10.2010
Skills
- Decision-Making
- Quality Assurance
- Analytical and Critical Thinking
- Excellent Communication
- Supervision and Leadership
- Analytical Thinking
- Troubleshooting
- Flexible and Adaptable
Certification
Product safety & Conformity Representative (PSCR)
VDA_ISA/TISAX
8D Methodology
Team Leadership
Motivate Teams
Communicate Effectively
Give Feedback
PFMEA
Initial Training Course for Trainers (CAP)
Languages
Portuguese
Native language
English
Advanced
C1
Spanish
Elementary
A2
Timeline
UAP Manager
Coindu
01.2020 - Current
Production Manager
Coindu
01.2019 - 12.2019
Production Shift Leader
Coindu
01.2017 - 12.2018
After-Sales Manager
JAPAutomotive3
06.2014 - 12.2016
Master of Science - Engenharia Gestão Industrial
Universidade Do Minho
Bachelor of Science - Engenharia Gestão Industrial
Universidade Lusiada
Product safety & Conformity Representative (PSCR)
VDA_ISA/TISAX
8D Methodology
Team Leadership
Motivate Teams
Communicate Effectively
Give Feedback
PFMEA
Initial Training Course for Trainers (CAP)
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