Andre Castro
Realtor
Albufeira
Summary
Professional with significant experience in coordinating travel plans and delivering outstanding client service. Strong ability to collaborate with teams and adapt to changing needs, ensuring seamless travel experiences. Skilled in itinerary planning, booking management, and problem-solving to achieve optimal results. Reliable and results-driven with focus on achieving client satisfaction and operational efficiency. Fluent in Portuguese and English.
Well-qualified Real Estate Agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Skilled Labor Worker with strong track record of success in maintenance, repair, and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Travel Agent
FORA TRAVEL
07.2024 - Current
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
- Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
- Generated repeat business through proactive follow-up with past clients, soliciting feedback on their experiences and offering tailored recommendations for future trips.
- Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Assisted clients in obtaining necessary visas or other documentation required for international travel, navigating complex regulations efficiently to avoid delays.
Real Estate Agent
OneBrokers
01.2024 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Presented purchase offers to sellers for consideration.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
- Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Facilitated smooth closing transactions, coordinating between buyers, sellers, and legal representatives.
- Negotiated favorable terms for buyers, ensuring their satisfaction and future referrals.
- Guided first-time homebuyers through purchasing process, making it less daunting and more understandable.
- Tailored communication style to meet diverse client needs, building trust and rapport.
Construction Worker
Nation Co
01.2014 - 01.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Operated power equipment to move materials and promote job efficiency.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Gathered and disposed of worksite debris to remove safety hazards.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Assisted with successful, time-sensitive renovations of various structures.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
- Managed inventory of construction materials, minimizing waste and reducing costs.
- Improved project delivery timelines by efficiently coordinating tasks among crew members.
- Enhanced team efficiency by streamlining on-site communication protocols.
- Collaborated with architects and engineers to resolve unforeseen issues, maintaining project momentum.
- Streamlined procurement process for materials, expediting project start times.
- Increased client retention by maintaining open and effective communication throughout project phases.
- Enhanced client trust and project transparency by providing regular progress reports.
- Coordinated with subcontractors to ensure quality standards, achieving high levels of client satisfaction.
- Oversaw daily site operations, ensuring all tasks were completed according to plan.
- Adapted to rapidly changing weather conditions and schedules, ensuring project continuity and efficiency.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Managed safe and efficient use of tools and equipment on construction sites.
- Worked on sites, installing roofs and other exterior components.
- Followed instructions and safety protocols while operating machinery and equipment.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Provided labor support to carpenters, masons and other skilled trades.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Helped with door and window installations.
- Installed drywall, siding and other structural components.
- Operated forklifts and boom lifts to complete various tasks.
Education
High School Diploma -
Cinel
Amadora 05.2001 -
Skills
Travel arrangements
Languages
English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Travel Agent
FORA TRAVEL
07.2024 - Current
Real Estate Agent
OneBrokers
01.2024 - Current
Construction Worker
Nation Co
01.2014 - 01.2021
High School Diploma -
Cinel
05.2001 -