Andrea Vasconcelos

• Skillfully managed customer relationships, ensuring high levels of satisfaction and loyalty.
• Conducted discovery calls, pinpointing client challenges and tailoring solutions.
• Facilitated seamless handovers to Customer Success teams, setting stage for exceptional after-sales support.
• Collaborated closely with marketing and product teams, providing insights to improve product offerings and customer messaging.

Key Achievements:

• Achieved 150% of sales targets in first quarter.
• Led client-sourcing events in collaboration with Head of Marketing, contributing to operational scaling.

• Engaged potential customers through multiple channels including email, calls, and LinkedIn.
• Maintained up-to-date industry knowledge to better assist and convert prospects.

Key Achievements:

• Generated half million in revenue through acquisition of 8 new logos.
• Maintained 30% pitch conversion rate, surpassing team average.

• Provided top-tier support and planning for international VIP clients.
• Conducted effective supplier negotiations, ensuring adherence to standards and optimising costs.

Key Achievements:

• Consistently exceeded financial targets, generating 1 million USD in under 6 months.