Arina Salakhova

-Optimized sales approaches based on account, competitor and general market trends.

-Progressed sales through to completion by working closely with customer relations, production team and marketing.

-Created sales proposals and delivered presentations to high-level decision-makers.

-Set competitive and profitable prices for products and services to maximize revenue.

-Promoted teamwork and culture of mutual accomplishment with new sales team members.

Architecture and construction company FREEDOM specialises in the design and construction of conceptual villa projects

Responsibilities:
- Presentation and sale of the company's services
- Drawing up and adjusting contractual documentation
- Coordination of work of separate groups of employees working on the project (architects, designers, estimators, engineers).
- Control over the timing and quality of work performed, author's supervision.
- Search for contractors and suppliers
- Optimisation of work processes

Achievements:
-Decreased the cost of project development for the facility by 2.5 times by changing the product presentation compared to competitive bids
- 60% of the company's revenue was earned through my contracts
-Completed personal annual plan for total value of transactions by 140% (as of October 2021)
-Participated directly in building an effective system of interaction between the departments involved in the project
-Initiated a change of focus on the class of buildings to be constructed from economy to premium class
-Built relationships with subcontractors and organised additional income for the company through agency commissions from cross-sales

Responsibilities:

-Generated customer satisfaction surveys to analyze results into action plans.

-Collaborated with marketing department to launch and manage promotional activities and campaigns.

-Researched and corrected customer concerns to promote company loyalty.
-Supporting the sales plan for current and new clients
-Organisation of meetings with clients, presentations, negotiations
-Maintaining the level of loyalty of regular customers, collectors
-Control of terms and quality of work performed
-Finding suppliers and specialists from related fields
-Writing articles for the company's website and social networks

Achievements:
-I increased the company's profits by 30% by creating a loyalty programme and working out the customer base
-Created an effective script and training manual for new employees
-Increased average cheque by 15% through cross-selling

-Established performance and service goals and held associates accountable for individual performance.

-Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

-Performed duties and provided service in accordance with established operating procedures and company policies.

-Creating the overall project concept
-Selection, training and management of personnel
-Local marketing, creating a unique selling proposition
-Control and management of brand development processes