ASHLEY FINSLEY
Las Vegas
Summary
15 years of experience in high-pressure medical care, now transitioning to remote customer service. Proven strengths in communication, conflict resolution, and customer support. Equipped with a dedicated home office and high-speed internet. Immediate availability for video interviews.
Overview
16
16
years of professional experience
Work History
Independent Study
Remote Work Preparation
01.2022 - 03.2026
- Maintained structured learning schedule to enhance skills for remote customer service and administrative roles.
- Strengthened written communication and problem-solving skills through self-directed learning and online resources.
- Developed organisational and time-management skills in a self-directed remote environment.
Registered Nurse
Box Canyon Surgery Center
Las Vegas, NV
01.2020 - 05.2022
- Assisted with pre-operative, post-operative, and operating room tasks in busy outpatient surgery centre.
- Provided client-focused support while addressing concerns to enhance service experience.
- Maintained digital records and documented interactions in electronic systems.
Registered Nurse
215 Surgery Center
Las Vegas, NV
01.2016 - 07.2020
- Conduct pre-operative assessments and provide post-anaesthesia monitoring for adult patients in a busy outpatient surgical facility.
- Utilise advanced monitoring equipment to ensure safety protocols are followed.
- Assist in maintaining accurate digital records and documentation using electronic systems.
Registered Nurse
MGA Healthcare
Sacramento, CA
09.2014 - 12.2015
- Assisted surgical teams in delivering comprehensive pre-operative assessments and post-operative monitoring.
- Maintained digital records with a focus on accuracy and compliance with regulations.
Registered Nurse
Innovative Procedural and Surgical Center
Las Vegas, NV
12.2011 - 08.2013
- Assisted in preparing patients for spinal injections, radiofrequency ablation, spinal cord stimulator trials, and various other procedures.
- Supported clinical team in maintaining efficiency within a fast-paced outpatient surgical centre.
- Managed high-volume documentation while maintaining strict attention to detail and confidentiality.
Medical Aesthetics RN
Skin 360 Medical Aesthetics
Folsom, CA
06.2011 - 10.2011
- Performed laser hair removal on clients using Soprano XL laser.
- Provided consultations to clients seeking aesthetic treatments.
Progressive Care Nurse
Bayhealth Medical Center
Dover, Delaware
10.2009 - 01.2011
- Administered comprehensive care to patients in a dynamic 27-bed intermediate care telemetry unit, leveraging expertise in emergency response and teamwork while navigating complex medical scenarios.
Education
Bachelor of Science - Nursing
University of Texas Health Science Center
San Antonio, Texas05.2009
Skills
- Dedicated home office setup
- Typing speed 80-90 wpm
- High-speed internet access
- Time zone flexibility
- Self-directed work style
- Adaptive problem solving
- Multitasking efficiency
- Team collaboration
- Time management
- Process improvement
- Conflict resolution
- Written and verbal communication
- Customer service orientation
- Patient demeanor
- Adaptable team player
Timeline
Independent Study
Remote Work Preparation
01.2022 - 03.2026
Registered Nurse
Box Canyon Surgery Center
01.2020 - 05.2022
Registered Nurse
215 Surgery Center
01.2016 - 07.2020
Registered Nurse
MGA Healthcare
09.2014 - 12.2015
Registered Nurse
Innovative Procedural and Surgical Center
12.2011 - 08.2013
Medical Aesthetics RN
Skin 360 Medical Aesthetics
06.2011 - 10.2011
Progressive Care Nurse
Bayhealth Medical Center
10.2009 - 01.2011
Bachelor of Science - Nursing
University of Texas Health Science Center