Summary
Overview
Work History
Education
Skills
Drivinglicence
Managementandleadershipskills
Personal Information
Availability
Accomplishments
Interests
Languages
Timeline
Hi, I’m

Balaji Veerabathini

Assistant Manager
Santarém,Santarem
Balaji Veerabathini

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Friendly head waiter with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Overview

5
years of professional experience

Work History

Sapori de italiano

Assistant Manager in Food & Beverage
01.2022 - Current

Job overview

  • Delivered positive first impressions and exceeded customer expectations through seamless front-of-house service
  • Managed and stored vendors' contracts and invoices
  • Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams
  • Coordinated communication between front of the house and back of the house staff
  • Arranged for new employees' proper onboarding (scheduling trainings and ordering uniforms)
  • Monitored compliance with safety and hygiene regulations
  • Gathered guests' feedback and recommended improvements to our menus
  • Implemented and enforced restaurant policies and procedures, including dress code, employee conduct, and operational guidelines
  • Monitored and maintained the cleanliness and organization of the restaurant, including dining areas, restrooms, and kitchen facilities, to create a safe and welcoming environment for both staff and customers.

No drama Ltd (Coogi's Restaurant)

Head waiter
01.2020 - 01.2022

Job overview

  • Coordinated team members to take, serve and clear orders accurately and promptly
  • Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times
  • Resolved customer complaints promptly, escalating large operational concerns to management
  • Cleared and reset tables with clean service ware to uphold faultless restaurant standards
  • Motivated servers and dining room hosts to provide positive customer care, proactively responding to guest needs
  • Communicated effectively with kitchen staff to maintain timely service and deliver special requests.

Education

Jyothi High school
Jagtial

10.2007 - 1 2008

Shanti Junior College
Jagtial

10.2008 - 6 2012

Vivekananda Degree & PG college
Karimnagar

05.2012 - 9 2015

Skills

Microsoft Excel

Drivinglicence

  • A2
  • B1

Managementandleadershipskills

Leadership skills include the abilities or strengths shown by people in management roles that aid in guiding and encouraging a group of people and their team toward achieving a common goal or set of goals. These skill sets include communication, negotiation, conflict resolution, decision-making, and more.

Personal Information

  • Date of Birth: 12/06/1993
  • Nationality: Indian

Availability

November 21 2024

Accomplishments

  • Collaborated with team of 10 members in the development
  • Resolved product issue through consumer testing.

Interests

Watching Football

Playing chess

Playing Cricket

Languages

English
Upper intermediate (B2)
Portuguese
Beginner (A1)

Timeline

Assistant Manager in Food & Beverage

Sapori de italiano
01.2022 - Current

Head waiter

No drama Ltd (Coogi's Restaurant)
01.2020 - 01.2022

Vivekananda Degree & PG college

05.2012 - 9 2015

Shanti Junior College

10.2008 - 6 2012

Jyothi High school

10.2007 - 1 2008

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Balaji VeerabathiniAssistant Manager