Summary
Overview
Work History
Education
Skills
AVAILABILITY
Timeline
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BAŞAK BIYIKLI

BAŞAK BIYIKLI

Porto

Summary

Dynamic, multilingual professional with over 15 years of international B2B experience in the textile and automotive sectors, bridging the gap between technical development, customer engagement, and cross-border sales operations. Proven track record working with top-tier global brands (e.g., SEAT, Toyota, VW, H&M, Inditex) on product innovation, quality control, sourcing, and delivery timelines. Brings a deep understanding of technical textiles, combined with strategic vision, commercial acumen, and a solution-oriented mindset.

Overview

20
20
years of professional experience
4
4
Languages

Work History

Freelance Sustainability Auditor – Fashion Textiles

BLUWIN
08.2023 - Current
  • Led technical audits for H&M and Inditex in Turkey, Portugal, and Spain — focusing on energy/water use, factory capability, and process efficiency.
  • Advised supplier management on improvement strategies, resource planning, and sustainability compliance.
  • Remote, Freelance

Technical Sales Support & European Customer Lead

MARTUR Textiles
12.2020 - 12.2022
  • Acted as primary interface for key automotive clients (VW, Ford, Renault, Toyota) for seat textile projects.
  • Oversaw quality issue resolution, development timelines, and cost efficiency improvements.
  • Coordinated between factories in Turkey, suppliers, and European clients, contributing to repeat business and long-term partnerships.
  • Built account roadmaps and delivered presentations on material innovation and delivery capabilities.
  • Remote from Portugal (HQ in Turkey)

Customer Success Manager – Japan & Turkey

Autodesk
06.2018 - 06.2019
  • Drove client satisfaction and onboarding success for Autocad software in JP and TR markets.
  • Managed escalations, improved user experience, and coordinated between customers and product teams.

R&D Engineer – Technical Textiles & Materials

SEAT, S.A.
01.2006 - 01.2018
  • Developed interior textiles (seat fabric/leather) for multiple vehicle platforms.
  • Collaborated with suppliers on prototyping, cost targets, testing, and mass production.
  • Operated within global project teams across Europe, Japan, and North Africa.
  • Specialized in risk mitigation, continuous improvement, and product performance optimization.
  • Toyota Motor Europe – Belgium, UK, JP, FR

Production Launch Engineer – Metal body

Toyota Motor Europe
01.2006 - 01.2018
  • Production planning & Quality confirmation of pre painted metal body for Toyota Audis & Yaris.
  • Worked with global project teams across UK, France and in Japan managing communications with multicultural teams.
  • Received trainings on key Toyota principles such as Lean production system, Kaizen, TBP and applied these concepts in daily activities.
  • Toyota Motor Corporation - Toyota-shi, Japan

Education

MSc. - Chemical Engineering

Istanbul Technical University
Istanbul
06-2006

Bsc. - Chemical Engineering

Middle East Technical University (METU)
Ankara
06-2004

Master’s - International Business

EAE Business School
Barcelona
01.2014

Skills

  • Automotive & Technical Textiles Industry
  • B2B Technical Sales & Account Management
  • Customer Negotiation & Long-Term Planning
  • Remote Team Leadership (Turkey, EU)
  • Sourcing, Sampling & Delivery Coordination
  • Sustainability Audits & Compliance
  • Project Planning & Product Launches
  • Multilingual Stakeholder Communication
  • DRBFM, A3 Reports, LEAN, Kaizen

AVAILABILITY

Open to travel EU wide and globally up to 30% based on work requirements.

Timeline

Freelance Sustainability Auditor – Fashion Textiles

BLUWIN
08.2023 - Current

Technical Sales Support & European Customer Lead

MARTUR Textiles
12.2020 - 12.2022

Customer Success Manager – Japan & Turkey

Autodesk
06.2018 - 06.2019

R&D Engineer – Technical Textiles & Materials

SEAT, S.A.
01.2006 - 01.2018

Production Launch Engineer – Metal body

Toyota Motor Europe
01.2006 - 01.2018

MSc. - Chemical Engineering

Istanbul Technical University

Bsc. - Chemical Engineering

Middle East Technical University (METU)

Master’s - International Business

EAE Business School

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