Beatriz Ramos

• Managed front office operations and back office administrative tasks, including all reservations from different.
• Oversaw all hotel reservations from various agencies, ensuring accurate room allocation and effective coordination.
• Handled guest check-ins, reservations, and inquiries, ensuring excellent customer service.
• Coordinated with different departments to maintain operational efficiency.

• Assisted with front desk duties, including check-ins, guest services, and reservations.
• Gained experience in customer interaction and complaint resolution.

• Assisted in the management of food and beverage services.
• Collaborated with the kitchen and service teams to ensure guest satisfaction.

Handled administrative tasks and supported management in decision-making processes.

• Led guided tours and provided information about the history and significance of the site.
• Ensured a memorable experience for tourists by offering tailored services.

• Organized and managed events, from planning to execution for a company specializing in electric mobility.
• Coordinated with vendors, clients, and teams to ensure successful event outcomes.