Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

BINIJ MICHEL

SPIRITUAL GUIDANCE
Braga,Braga
BINIJ MICHEL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

10
years of professional experience
5
years of post-secondary education
2
Languages

Work History

Peace Meadow NGO
Kozhikode

Organizational Development Consultant
01.2013 - 05.2021

Job overview

  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Generated reports detailing findings and recommendations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.

Amrita Cyber Security
Kannur

Telecaller
07.2016 - 03.2019

Job overview

  • Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
  • Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Qualified leads and set up customer appointments for outside sales team.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Followed up with customers to solicit further sales.
  • Asked pertinent questions to understand customer requirements.

HDFC ERGO
Kannur

Vehicle Insurance
01.2013 - 03.2016

Job overview

  • Applied effective time management techniques to meet tight deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked effectively in fast-paced environments.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Maxlife
Kannur

Insurance Advisor
06.2011 - 03.2013

Job overview

  • Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
  • Developed marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies.
  • Sought out new clientele through face-to-face contact, telephone conversations and email correspondence.
  • Used sales tactics and client relationship building techniques to reach monthly, quarterly and annual sales goals, boosting sales Number%.
  • Tracked insurance claims to help policyholders settle claims, increasing customer satisfaction Number%.
  • Calculated premiums and established payment methods.
  • Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.

Education

University of Toronto
Ontario Canada

Science Of Relationship Understanding Human Needs from Human-Computer Interaction
03.2018 - 03.2019

University Overview

University of Mysore
Mysore

Bachelor Of Hotel Management from Hotel, Motel, And Restaurant Management
12.2007 - 06.2010

University Overview

Wesleyan University
Middletown USA

Social Psychology from Human Development And Family Studies (Online)
11.2019 - 11.2020

University Overview

Skills

Active Listening

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Interests

Cooking

Music

Reading

Timeline

Wesleyan University
Social Psychology from Human Development And Family Studies (Online)
11.2019 - 11.2020
University of Toronto
Science Of Relationship Understanding Human Needs from Human-Computer Interaction
03.2018 - 03.2019
Telecaller
Amrita Cyber Security
07.2016 - 03.2019
Organizational Development Consultant
Peace Meadow NGO
01.2013 - 05.2021
Vehicle Insurance
HDFC ERGO
01.2013 - 03.2016
Insurance Advisor
Maxlife
06.2011 - 03.2013
University of Mysore
Bachelor Of Hotel Management from Hotel, Motel, And Restaurant Management
12.2007 - 06.2010

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BINIJ MICHEL SPIRITUAL GUIDANCE