Brian Marcos Plenza Augsburger
Lisbon,Portugal
Summary
Professional with a background in international trade and experience in identifying and overcoming challenges and unforeseen issues. Capable of ensuring work continuity, as well as efficiency and agility in various tasks, through teamwork.
Overview
11
11
years of professional experience
Work History
Customer Help in Deli, Fruit Replacement
Galatis and Sons
Perth, Australia, Australia
02.2023 - 12.2023
- Company Overview: Italian gourmet deli
- Customer support, restocking fruit and veggies, fruit quality control, prepare and deliver orders
- Italian gourmet deli
- Tel: +61 08 93356157, +61 0413042359 (Chief Rina Galatis)
- Https://www.facebook.com/galatiandsons/
Customer Service Operator
Transmodal Worldwide Logistics
Rosario, Argentina, Argentina
02.2021 - 12.2021
- Company Overview: Freight Forwarder
- Customer advice, search for new market opportunities -import and export-, booking of freight with carriers, insurance negotiation
- Freight Forwarder
Customer Help
Kilwins Southern Possessions Inc DBA
Sarasota, United States
12.2018 - 04.2019
- Company Overview: Ice cream Shop
- Serve offerings in accordance with established standards, oversee customers, make waffle cones, daily cleaning of ice cream counter area, etc
- (Work Product of a Work and travel USA Summer program)
- Ice cream Shop
Warehouse assistant
Netto
Copenhagen, Denmark
06.2016 - 12.2016
- Company Overview: Supermarket Distribution Center
- Pallet stacking and storage, load pallets into a truck
- (Work product of a Work and Holiday Denmark visa)
- Supermarket Distribution Center
Customer service
Pesado Castro Motors S.A.
Rosario, Argentina
02.2013 - 04.2016
- Company Overview: Automobile repair shop
- Customer service, schedule appointments, act as a liaison between mechanics and customers, listen to customers and clearly translate repair needs, follow up on each repair and keep customers informed of progress
- Automobile repair shop
Education
University Technician in Mechanics and Electronics -
Instituto Politécnico Superior
Rosario, Argentina 02.2010 - 03.2016
Foreign Trade Operations Technician -
Centro de Estudios Superiores
Rosario, Argentina 02.2017 - 03.2020
Bachelor of International business -
National University of Rosario
Rosario, Argentina 08.2020 - 12.2022
Master in International Studies -
ISCTE
Lisbon, Portugal 08.2024 -
Skills
- Word
- Excel
- Solidworks
- Sales and customer service skills
- Proactivity and initiative in problem-solving
- Adaptability and flexibility in potential changes in the work environment
- Familiarity with systems and technologies in the field
- Inventory management
Languages
Spanish
Native
English
Advanced (C1)
Portuguese
Advanced
Mandarin
Intermediate
Hobbies
- Football
- Reading
- Work out at the Gym
Timeline
Master in International Studies -
ISCTE
08.2024 -
Customer Help in Deli, Fruit Replacement
Galatis and Sons
02.2023 - 12.2023
Customer Service Operator
Transmodal Worldwide Logistics
02.2021 - 12.2021
Bachelor of International business -
National University of Rosario
08.2020 - 12.2022
Customer Help
Kilwins Southern Possessions Inc DBA
12.2018 - 04.2019
Foreign Trade Operations Technician -
Centro de Estudios Superiores
02.2017 - 03.2020
Warehouse assistant
Netto
06.2016 - 12.2016
Customer service
Pesado Castro Motors S.A.
02.2013 - 04.2016
University Technician in Mechanics and Electronics -
Instituto Politécnico Superior
02.2010 - 03.2016
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