Bruno Raposo
Ponta Delgada
Summary
I'm a creative and daring designer with a passion for turning ideas into original projects. I enjoy working side by side with clients to bring their visions to life, always paying attention to deadlines and details. I find it easy to work both independently and in dynamic design teams.
With a solid background in marketing, I'm looking for new challenges to grow professionally within an organization that values innovation and excellence. I have strategic experience in public relations, including media relations, crisis management and the creation of relevant content.
Clear communication, problem-solving and adaptability are strengths I carry with me, always with the aim of representing the brand well and generating a connection with all parties involved.
Overview
13
13
years of professional experience
Work History
MARKETING DIRECTOR / STORE MANAGER
AZORES TICKET OFFICE
PONTA DELGADA
06.2024 - Current
- Azores Ticket Office social media management
- Azores Ticket Office internal rebranding
- Creation and editing of video advertising spots
- Creation and editing of digital content for social networks
- Directed the development of promotional materials such as brochures, flyers, newsletters and other collateral material.
- Orchestrated public relations activities such as press releases and interviews with journalists.
- Cultivated relationships with key influencers in the industry to increase brand visibility.
- Representing the company at fairs and events related to
Tourism: Taste Azores 2023 (CC Colombo Lisboa), Ponta Delgada Entrepreneur Fair (Pavilhão do Mar), Azores Regional Tourism Meeting 2023 - Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
MARKETING AND DESIGN DIRECTOR
@AZORES EXPLORE YOUR SENSES
PONTA DELGADA
06.2023 - Current
- Managing the company's social networks and online platforms;
- Prospecting for new partnerships:
- Creating proposals for new partnerships;
- Design of all Merchandising and visual communication for the company;
- Sourcing suppliers for materials needed by the company;
- Photo and video capture for communication on the company's social networks;
- Image and video editing;
- Research and prospecting of AI platforms/tools for implementation in the company's communication, strategy and internal workings;
- Directed the development of promotional materials such as brochures, flyers, newsletters and other collateral material.
- Organized trade shows across multiple cities to showcase products and services offered by the company.
- Representing the company at fairs and events related to
Tourism: Taste Azores 2023 (CC Colombo Lisboa), Ponta Delgada Entrepreneur Fair (Pavilhão do Mar), Azores Regional Tourism Meeting 2023 - Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
LOGISTICS MANAGER
GROUP ALL EVENTS
PONTA DELGADA
07.2022 - 09.2022
- Recognized by management for providing exceptional customer service.
- Organized transportation arrangements for staff and guests attending events.
- Developed comprehensive timelines outlining tasks required to be completed prior to each event.
- Coordinated catering services for events such as food selection, menu design and meal delivery times.
- Served as a point of contact between vendors and suppliers, venue management personnel and other third parties involved in the planning process.
- Prepared detailed expense reports related to event logistics activities.
- Monitored inventory levels of event supplies such as decorations, linens, tables and chairs.
- Provided logistical support to speakers and presenters during events including travel arrangements, lodging accommodations and technical requirements.
- Developed and maintained event logistics plans, procedures and policies.
- Managed event budgets, ensuring all events were delivered within financial constraints.
SMM/SMO & MARKETING STRATEGIST
GRUPO TETRAPI
04.2021 - 07.2022
- Managed social media campaigns across different platforms.
- Updated social media accounts on behalf of clients.
- Planned social media campaigns for promotional purposes.
- Managed multiple social media accounts simultaneously.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Created high quality visual designs that are both aesthetically pleasing and intuitive for users.
- Produced comprehensive graphic design works including logos, icons, flyers, brochures and other visuals for print or web.
- Participated in brainstorming sessions to generate new ideas for product features or improvements.
- Developed style guides for visual elements such as branding systems, typography standards, color schemes, photography styles.
SOCIOCULTURAL ANIMATOR
COLÉGIO DO CASTANHEIRO
04.2021 - 07.2021
- Coordinated closely with other staff members to ensure a safe environment for students and faculty.
- Responded quickly to emergency situations and provided assistance as needed.
- Supported teachers in classroom management techniques when needed.
- Monitored student attendance at assemblies, sporting events.
- Served as an additional adult presence during recess periods and lunch breaks.
- Instructed students about proper behavior expectations while on campus.
- Interacted with students in a professional manner while enforcing school rules and regulations.
- Prevented potential disturbances by intervening when necessary.
MOVIE THEATRE TECHNICIAN - LEVEL 1
CINEPLACE PONTA DELGADA
Ponta Delgada
06.2019 - 06.2020
- Cleaned auditoriums after each movie was shown.
- Greeted customers in a friendly manner upon entering the theater.
- Troubleshot technical issues with projectors and sound systems when needed.
- Maintained accurate daily sales records using a computerized system.
- Provided customer service support including answering questions, resolving complaints, and responding to requests from patrons.
- Verified tickets and directed customers to their seats.
- Performed cashier duties such as taking payments, counting money, and making change.
- Organized lines, lobbies, and promotional material for major movie releases.
- Conducted routine cleaning of theaters between showings to maintain a clean and safe environment.
- Managed cash and credit transactions and balanced registers after shifts.
- Handled emergency situations calmly, following protocols to ensure guest safety.
- Collected and took out garbage from concession stand and bathroom bins.
- Replenished concession stand supplies, keeping inventory levels optimal for customer demand.
- Enforced age restrictions and movie ratings, ensuring compliance with legal and company policies.
- Resolved customer complaints and inquiries, providing exceptional service to enhance their movie-going experience.
- Managed ticket sales operations, ensuring efficient customer service and accurate financial transactions.
- Patrolled hallways and movie rooms during show times and performed security procedures.
- Performed cash handling and register operations with accuracy and integrity.
STORE TEAM MEMBER
AÇORES T-SHIRT
Ponta Delgada
08.2018 - 11.2018
- Custom garment design
- Design of customized ceramic pieces
- Customer service and advice
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
SURVEYOR
CENTRO INTERNACIONAL DE INVESTIGAÇÃO EM TERRITÓRIO E TURISMO UNIVERSIDADE DO ALGARVE
03.2018 - 03.2018
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Compiled field notes and sketches into comprehensive reports that documented survey findings.
- Maintained accurate records of all surveys conducted with detailed diagrams and descriptions.
- Conducted research to identify land boundaries and survey markers.
ADMINISTRATIVE ASSISTANT
CENTRO SOCIAL E PAROQUIAL DE ARRIFES - CRECHE E CATL ANJO DA GUARDA
02.2017 - 07.2017
- Provided administrative support to executive staff, including scheduling meetings and managing calendars.
- Organized and maintained files, including electronic records.
- Maintained employee attendance records according to company policies.
- Created and distributed documents, such as agendas and meeting minutes.
- Answered incoming calls in a professional manner.
- Provided administrative support to management team.
- Assisted with special projects as requested by management team.
- Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Assisted with the preparation of reports, presentations and spreadsheets.
- Processed financial documents, contracts, expense reports and invoices.
PUBLIC RELATIONS MANAGER
ALL EVENTS | ASSOCIAÇÃO ACADÉMICA DA UNIVERSIDADE DOS AÇORES
04.2017 - 04.2017
- Developed strategies to increase brand awareness through public relations initiatives.
- Coordinated public relations activities to ensure positive brand awareness in local markets.
- Developed press releases, media kits and other materials for public relations campaigns.
PUBLIC RELATIONS
KBAR
10.2016 - 12.2016
- Developed strategies to increase brand awareness through public relations initiatives.
- Coordinated public relations activities to ensure positive brand awareness in local markets.
- Developed press releases, media kits and other materials for public relations campaigns.
INTERNSHIP
FÁBRICA DE ESPECTÁCULOS
PONTA DELGADA
01.2016 - 10.2016
- Production and organization of events - MTV Insomnia Springbreak, 29th Academic Week of the Azores 2016, Sensations, RFM Beach Power, PDL White Ocean, Semana do Mar;
- Transfers and accompanying artists and technical teams;
Responsible for characterized vehicles alluding to the events produced; - Advertising campaign and organization and control of hobbies;
- Creation of official mascot for events;
- Creation of Instagram profile and management of social networks;
- Logistical and human support throughout the assembly and disassembly of the venues of the events produced;
- Management of teams of promoters on specific occasions and trainees under the Estagiar U program.
ASSOCIATION LEADER
ACADEMIC ASSOCIATION OF THE UNIVERSITY OF THE AZORES (AAUA)
PONTA DELGADA
01.2012 - 12.2015
- Coordinator of the Sports Department Associação Académica da Universidade dos Açores (AAUA)
- Organization and coordination of the AAUA Futsal League
- Organized events such as fundraisers, assemblies, field trips.
- Organized and managed student files, ensuring accuracy and confidentiality.
- Provided administrative support to college staff and faculty.
Education
M.D. - CIÊNCIAS ECONÓMICAS E EMPRESARIAIS - MARKETING
UNIVERSIDADE DOS AÇORES
Ponta Delgada, Portugal03.2021
BBA - PUBLIC RELATIONS AND COMUNICATION
UNIVERSIDADE DOS AÇORES
Ponta Delgada, Portugal06.2015
12º ANO -
ESCOLA SECUNDÁRIA ANTERO DE QUENTAL
01.2012
Skills
- Content creation
- Public relations
- Event coordination
- Brand development
- Customer engagement
- Graphic design
- Interpersonal communication
- Problem solving
- Merchandising strategies
- Brand awareness
- Attention to detail
- Creative design management
- Corporate communications
- Traditional marketing strategies
- Public relations knowledge
- Public relations and networking
Projects
Youthpass for Youth Exchanges, Intercâmbio inserido no programa da União Europeia 'Youth in Action' onde jovens trabalham e vivem em conjunto durante um período de tempo., 04/13/12 - 04/22/12, Paraul Rece, Brașov, România Novo Logótipo NURP, Vencedor do concurso para criação de um novo logótipo do NURP. Novo Logótipo ATURCULDESP, Criação do novo logótipo da Associação Turística, Cultural e Desportiva da Fajã de Baixo que entrou em vigor aquando do seu 5º aniversário.
References
- Paulo Silva, Presidente da Comissão Política Aliança, Açores
- Tânia Couto, Técnica Administrativa Creche e CATL, Anjo da Guarda
- Bruno Raposo, Sócio Gerente na empresa All Events
- Alexandra Frias, Gestora Cineplace Ponta Delgada, Ponta Delgada
Accomplishments
- Masters Degree Project - Football All Stars Azores. A charity event who would bring local football stars and the community, causing awareness for the poverty and the need to help the others.
Languages
Portuguese
First Language
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
French
Beginner (A1)
A1
References
References available upon request.
Timeline
MARKETING DIRECTOR / STORE MANAGER
AZORES TICKET OFFICE
06.2024 - Current
MARKETING AND DESIGN DIRECTOR
@AZORES EXPLORE YOUR SENSES
06.2023 - Current
LOGISTICS MANAGER
GROUP ALL EVENTS
07.2022 - 09.2022
SMM/SMO & MARKETING STRATEGIST
GRUPO TETRAPI
04.2021 - 07.2022
SOCIOCULTURAL ANIMATOR
COLÉGIO DO CASTANHEIRO
04.2021 - 07.2021
MOVIE THEATRE TECHNICIAN - LEVEL 1
CINEPLACE PONTA DELGADA
06.2019 - 06.2020
STORE TEAM MEMBER
AÇORES T-SHIRT
08.2018 - 11.2018
SURVEYOR
CENTRO INTERNACIONAL DE INVESTIGAÇÃO EM TERRITÓRIO E TURISMO UNIVERSIDADE DO ALGARVE
03.2018 - 03.2018
PUBLIC RELATIONS MANAGER
ALL EVENTS | ASSOCIAÇÃO ACADÉMICA DA UNIVERSIDADE DOS AÇORES
04.2017 - 04.2017
ADMINISTRATIVE ASSISTANT
CENTRO SOCIAL E PAROQUIAL DE ARRIFES - CRECHE E CATL ANJO DA GUARDA
02.2017 - 07.2017
PUBLIC RELATIONS
KBAR
10.2016 - 12.2016
INTERNSHIP
FÁBRICA DE ESPECTÁCULOS
01.2016 - 10.2016
ASSOCIATION LEADER
ACADEMIC ASSOCIATION OF THE UNIVERSITY OF THE AZORES (AAUA)
01.2012 - 12.2015
M.D. - CIÊNCIAS ECONÓMICAS E EMPRESARIAIS - MARKETING
UNIVERSIDADE DOS AÇORES
BBA - PUBLIC RELATIONS AND COMUNICATION
UNIVERSIDADE DOS AÇORES
12º ANO -
ESCOLA SECUNDÁRIA ANTERO DE QUENTAL
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