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Experienced IT professional with over a decade of expertise and a solid foundation in Information Technologies. Skilled in managing teams and meticulously planning, controlling, and overseeing service activities for seamless coordination throughout the service lifecycle. Diverse 18-year career across Retail, Healthcare, Customer Care, and Sales industries, with experience in service desk operations, direct field sales and support. Proven track record of orchestrating successful product roadshows and making a profound impact in saving lives daily. Exceptional communication and negotiation skills, recognized by colleagues and partners. Service-oriented mindset, consistently delivering top-tier performance and achieving project milestones. Sector recognition for successful project implementation and operational ramp-up.

Lead Consultant and Analyst with excellent troubleshooting, issue resolution and service skills. Dependable and driven with record seeing complex projects through to completion. Not like many, the IT career didn´t start with a passion for computers. The High School Diploma in Information Systems and Networking followed up to university where Life Sciences course in Nursing emerged. The technical aspect of everything its of great interest so as I was studying I worked as a Paramedic in the national health emergency services units.
I was started to be recognized as a safe pair of hands for delivery and process-focused. This led to an opportunity in 2010 to jump into the IT market where some early roles as a Help Desk support analyst appeared and allowed to gain experience and get familiar with technical practices which evolved later as an Product Manager in Networking and Automation. I started to obtain the formal qualifications in ITIL and PRINCE2 along the way. This provided an invaluable framework. As the years began to roll by, I was mentored, corrected, directed and protected by some great people and finally offered a role as a Service Manager. From there, my teams quickly grew to include 1st Line and 2nd Line Support and other areas. Opportunities led to new organizations, where I continued to run teams and learn how to implement and improve processes and projects.
I thrived on helping resolve issues and got a real buzz from getting people from a place of frustration to a place of elation and mostly to work smarter and faster.
Since 2021, I've been Consulting. Delivering projects, analyzing RFPs and BPMS and helping with governance across several organizations both in Manufacturing, Telco, Finance to Content Moderation Services. Each time is different, and there are no easy magic answers, but I see what works better in certain circumstances and where failure to act will end in disaster. I am a proactive enthusiastic.
I'm great at taking the complex and analyze, see on the little details, identify patterns and making it simple and avoid pitfalls.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Software engineering professional with deep expertise in developing robust, scalable applications. Strong focus on team collaboration, driving projects to successful completion, and adapting to evolving requirements. Proficient in multiple programming languages, frameworks, and tools. Values delivering high-quality results and fostering productive work environment.

Profissional com ótima capacidade de comunicação e bons conhecimentos em Gestão da Construção. Capaz de auxiliar na rotina diária e oferecer um serviço de qualidade, buscando soluções aos problemas apresentados.

Highly organized, outgoing waitress with more than 10 years of experience delivering exceptional customer service in fast-paced restaurant setting. Possesses excellent communication, great energy and consistently earning positive feedback from customers. Ability to learn new tasks quickly and work well under pressure.

Experienced with full-cycle IT recruitment processes, including sourcing, interviewing, and onboarding. Utilizes strong interpersonal skills to build lasting relationships with candidates and clients. Track record of aligning technical talent with organizational goals, ensuring optimal placements. Recently completed a Master’s in International Management and legally authorized to work in Germany.

Around 3.1 years of experience in IT Recruitment. Experience in (Permanent & Contract to hire staffing). Well versed in Domestic IT recruitment. Good experience in IT recruitment activities, employee relationship & coordinating with Lead. Experience in handling multiple skill sets. Ability to work in a multi tasking environment handling multiple assignments at a time. Exposed to recruitment tools like Jobsites & Databases. Experience in niche hiring with tactical expertise in managing end to end recruitment. Involved in End-to-End Recruitment. Experience in Managing, Tracking Effort, Team Sizing based on Effort & Status Reporting. Creative and innovative troubleshooting abilities.
Experienced with full-cycle IT recruitment processes, including sourcing, interviewing, and onboarding. Utilizes strong interpersonal skills to build lasting relationships with candidates and clients. Track record of aligning technical talent with organizational goals, ensuring optimal placements.

TCU graduate with hands-on experience across healthcare, sales, and customer-facing environments. Brings a strong foundation in clinical terminology and team-based operations, complemented by a background in sales, recruiting, and service delivery. Demonstrates ability to build strong relationships, manage competing priorities, and deliver high-quality support in fast-paced settings.

Dynamic recruiter with over 8 years of experience in building high-performing engineering and IT teams across SaaS, infrastructure, and technology sectors. Expertise in full-cycle hiring, vendor management, and HR operations, with a strong background in full-time technical recruitment in India and W2 contract hiring for Poland. Recognized for significantly reducing time-to-hire while enhancing candidate quality and facilitating seamless onboarding experiences. Well-versed in U.S. contractor models (W2/1099) and dedicated to upholding fair, EEO-compliant hiring practices.

Camila Cesário

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