Carlos Eduardo Nogueira Da Fonseca
Recepcionist / Night Auditor
Porches
Summary
Dynamic and service-oriented professional with extensive experience as a Receptionist and Night Auditor at White Shell Beach Villas. Expert in customer relations and data entry, consistently resolving inquiries and enhancing client satisfaction. Proven ability to maintain accurate records while fostering positive relationships through exceptional communication and organizational skills.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Receptionist and Night Auditor
White Shell Beach Villas
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Receptionist and Night Auditor
Hotel Carvoeiro Plaza
03.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Fishmonger
Apolónia Supermercados
12.2020 - 07.2023
- Participated in ongoing training programs to stay current on industry best practices for handling, storing, and preparing seafood products safely.
- Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
- Developed strong relationships with vendors, ensuring timely deliveries and access to high-quality products at competitive prices.
- Interacted with customers to foster loyalty and satisfaction.
- Improved customer satisfaction by providing exceptional service and product knowledge in the seafood department.
Education
High School Diploma -
Escola Duque De Caxias
Pernambuco, Brasil 04.2001 -
Skills
Data entry
Telephone skills
File management
Office management
Customer and client relations
Organization skills
Verbal and written communication
Service-oriented mindset
Timeline
Receptionist and Night Auditor
White Shell Beach Villas
08.2023 - Current
Receptionist and Night Auditor
Hotel Carvoeiro Plaza
03.2023 - 08.2023
Fishmonger
Apolónia Supermercados
12.2020 - 07.2023
High School Diploma -
Escola Duque De Caxias
04.2001 -
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