Carla Inacio

Dear Sirs,

Driven Rooms Division Manager with 28 years of experience in hospitality. Extensive understanding of leadership and team supervision. Dedicated to holding employees to excellent standards of customer service and maintaining relationships with guests, always enthusiastic about delivering superior service to every guest. Successful at providing individualized services and monitoring employees. Diligent team player committed to providing exceptional guest services by directing staff, managing individual and group bookings and resolving common customer service issues. In-depth knowledge of hospitality industry and business administration. Successful at cutting costs without impacting quality of service and guest satisfaction. Improve professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

For as long as I can remember, I've been passionate about hospitality and hotels. I believe that every guest deserves a unique and memorable experience. With my experience in team management, my biggest challenge in leadership is to provide the best possible service to guests. In addition, I love working with people and developing their potentials in order to discover the best of themselves by making them achieve their goals through the professional ethics of each one.

Training - continuous learning