Carla Pereira

• The role of an HR Benefits Project Lead is multifaceted and requires a combination of expert HR knowledge, project management skills, and exceptional interpersonal abilities. By coordinating the implementation of HR projects, performing risk assessments, monitoring progress, and managing budgets, the Benefits Project Lead plays a critical role in improving the HR function within an organization. Their ability to analyze performance data, communicate effectively with stakeholders, and manage vendors ensures the successful completion of projects and the enhancement of client satisfaction. Adaptability and a strong client service orientation further contribute to the effectiveness of a Benefits Project Lead in fostering positive interactions and creating a collaborative environment.

Project Coordination and Implementation

The primary responsibility of a Benefits Project Lead is to coordinate and implement projects designed to enhance the HR function, this involves:

· Setting clear project objectives and defining the scope of each project.

· Guiding and supporting team members working on the project to ensure they understand their roles and responsibilities.

· Ensuring individual milestones are achieved and projects are completed on schedule.

· Performing risk assessments and developing strategies to mitigate potential issues.

· Monitoring project progress and making necessary adjustments to keep projects on track.

· Keeping detailed records of project activities, including budgets, timelines, and deliverables.

A critical aspect of the Benefits Project Lead's role is to analyze project performance data to identify areas for improvement, this involves:

· Tracking project and team member performance closely to quickly intervene in case of mistakes or delays.

· Using performance data to pinpoint inefficiencies and develop plans to address them.

· Implementing changes to improve project outcomes and enhance the overall HR function.

The Benefits Project Lead is responsible for identifying risks associated with HR projects and taking corrective actions as needed. this includes:

· Conducting thorough risk assessments at the start of each project.

· Monitoring project activities to identify emerging risks.

· Developing contingency plans to address potential issues before they escalate.

· Communicating risks and mitigation strategies to project stakeholders.

Effective communication is essential for the success of HR projects. The Benefits Project Lead must:

· Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules, and conflicts.

· Ensure that all stakeholders are informed of project progress and any changes to the project plan.

· Report regularly to managers on project budget, progress, and technical problems.

· Foster open communication channels to encourage feedback and collaboration.

In many cases, HR projects require the involvement of external vendors. The Benefits Project Lead is responsible for sourcing, vetting, and managing these vendors, this includes:

· Identifying vendors that can provide the necessary services or products to achieve project goals.

· Evaluating vendors based on their qualifications, experience, and cost-effectiveness.

· Negotiating contracts and ensuring that vendors meet their obligations.

· Monitoring vendor performance and addressing any issues that arise.

A successful Benefits Project Lead must possess in-depth knowledge of HR principles, practices, and regulations. This expertise allows them to design and implement projects that effectively address the needs of the HR function.

Strong project management skills are essential for coordinating multiple projects and ensuring they are completed on time and within budget. This includes proficiency in project planning, scheduling, and risk management.

Exceptional interpersonal skills are crucial for building relationships with team members, stakeholders, and vendors. A Benefits Project Lead must be able to communicate effectively, resolve conflicts, and foster a collaborative environment.

The ability to adapt to changing circumstances is vital for managing HR projects successfully. The Benefits Project Lead must be flexible and capable of adjusting their approach to meet evolving project requirements and address unforeseen challenges.

A focus on delivering outstanding service and enhancing client satisfaction is essential for a Benefits Project Lead. This involves understanding the needs and expectations of clients and stakeholders and striving to exceed them

• Benefits SME is responsible for the smooth day-to-day operations within the company’s internal benefits program
• Benefits SME will provide full support to the company Fleet and employee benefits controls
• Adhering to, exercise and safeguard pre-defined processes within the confines of the company programs, is also expected to be proactive and make decisions independently
• The position involves direct contact with all company employees and divisions, car fleet suppliers and benefits providers, as well as third-party entities, for which the Employee is expected to always provide excellent service in a professional manner
• Responsible for any exception requests to be presented to global team for approvals
• Tasks
• Business Manager Insight completion
• GPA completion and risk evaluation/action plan
• Maintaining a heath relation with vendors and third parties
• Exception requests calculations and presentations
• Prioritizing workload and meet contractual deadlines
• Giving guidance and solving problems
• Providing a positive experience for customers

• As a Business Manager we have the responsibility of overseeing business operations across departments
• The duties include hiring new team members, conducting meetings, and coming up with proactive strategies to improve productivity and employee morale
• Implementing business plans and strategies to promote the attainment of goals
• Ensuring that the company has the adequate and suitable resources to complete all the activities
• Tasks
• Develop comprehensive company budget and perform periodic budget analyses
• Managing office administration, third-party contractors, stock take
• Implement and monitoring company KPI’s
• Presentations of financial targets
• Team meetings
• Conducting TL training and development
• Perform regular employee evaluations to determine areas of improvement
• Design business strategies and plans to meet the company goals