Carlos Soares
Braga,Portugal
Summary
Software Engineer with nearly 4 years of experience in enterprise application development, specializing in SAP Field Service Management (SAP FSM), Mobile Workforce Management , and Microsoft SQL Server. Experienced in developing new features, application integration, troubleshooting, and maintaining enterprise software solutions.roficient in JavaScript, SQL, Git, and Agile methodologies, with a strong focus on delivering reliable, high-quality software.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Custom Software Engineering
Accenture
11.2022 - Current
- Developed and enhanced enterprise applications using SAP Field Service Management (SAP FSM), MWM and FSM.
- Designed and implemented new features based on business requirements and technical specifications.
- Developed and maintained integrations in SAP FSM, MWM and FSM.
- Investigated and resolved application defects, improving system reliability and performance.
- Managed source code using Git, including branching, pull requests, and code reviews.
- Participated in the full Software Development Life Cycle (SDLC), from requirements analysis to deployment and production support.
- Wrote and optimized Microsoft SQL Server queries to support application development, troubleshooting, and data validation.
Waiter & Customer Service Assistant
Quinta Lago dos Cisnes
06.2021 - Current
- Provided excellent customer service in a fast-paced hospitality environment.
- Assisted customers, handled enquiries, and ensured a positive guest experience.
- Worked collaboratively with the team during busy periods and events.
- Resolved customer issues professionally and efficiently.
Education
Bachelor of Science - Information Systems Engineering and Management
University of Minho
Braga2023
Skills
- Enterprise application development
- Application integration
- SQL query optimization
- Source code management
- SAP Field Service Management (SAP FSM)
- Mobile Workforce Management (MWM)
- Git
- Troubleshooting
- API Integration
- Database Management
- Teamwork
- Communication
- Analytical Thinking
- Time Management
- Customer Service
Languages
Portuguese
First Language
English
Upper Intermediate
B2
Certification
- SAP Certified Associate – SAP Field Service Management (SAP, 2024 – Valid until 2027)
- IFS Certified Practitioner – Planning and Scheduling Optimization Consultant (IFS, 2024)
- IFS Certified Practitioner – Integrations Developer (IFS Cloud) (IFS, 2024)
- IFS Certified Practitioner – IFS Cloud Web Developer (IFS, 2023)
- IFS Certified Practitioner – Field Service Management Consultant (IFS, 2023)
- Wall Street English – English Level B2 (CEFR)
Timeline
Custom Software Engineering
Accenture
11.2022 - Current
Waiter & Customer Service Assistant
Quinta Lago dos Cisnes
06.2021 - Current
Bachelor of Science - Information Systems Engineering and Management
University of Minho