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Dynamic Billing Consultant with a proven track record, excelling in billing processes and compliance. Expert in data analysis and team leadership, successfully recouping over $100,000 through strategic audit initiatives. Committed to enhancing operational efficiencies and fostering collaboration among staff to drive agency growth.

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Successful HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance. Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Highly motivated, detail-oriented and methodical Billing Specialist offering 20 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.

Driven by a passion for efficient workflow optimization and critical-thinking, I've excelled in the assisted living industry, enhancing financial performances through process automation and advanced analytics. My leadership as Director of Revenue Cycle Management and proficiency in Medicaid and Medicare regulations significantly improved cash flow and compliance, showcasing my attention to detail and strategic planning skills. My experience in that role led me to become a consultant for many medical offices and billing companies.
My most valuable skill is my exceptional aptitude for quickly acquiring and mastering new skills and knowledge then appropriately implementing that knowledge into new concepts and processes.

CARLOTA ROQUE

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Billing Consultant

Talent Acquisition Specialist

HR Professional Trainee

HR Curricular Internship

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Bachelor's Degree - Human Resources Management

Business Administration - Erasmus+ Program

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Billing Consultant

Talent Acquisition Specialist

HR Professional Trainee

HR Curricular Internship

Business Administration - Erasmus+ Program

Bachelor's Degree - Human Resources Management

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