Carolina Vaccaro
Total Rewards Senior Consultant
Lisbon,11
Summary
Experienced HR and Senior Consultant with a strong background in compensation and benefits consulting, boasting over 5 years of industry expertise. Seeking a fulfilling long-term career in a dynamic and inclusive environment that prioritizes people strategy. Adept at collaborative problem-solving, risk management, and crafting innovative solutions. Passionate about driving positive changes within businesses. Possesses advanced skills in conducting primary and secondary research to inform strategic decision-making, as well as expert PMO skillset.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
Work History
Total Rewards Senior Consultant- MEE
SAP Portugal
Lisbon
5 2023 - Current
- Perform compensation analysis and Benchmarks. Monthly reviews and connection with local companies and survey vendors. + 20 surveys in 2024.
- Annual salary planning. Successful outcome with D&I and fair pay concepts applied.
- Assist employees providing clarification for compensation, benefits and well-being matters. +100 HR tickets and emails successfully closed.
- Executive presentations. C1 level meetings.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
Total Rewards Senior Consultant- LAC North & MX
SAP Mexico
11.2020 - 04.2023
- Inclusive benefits and workspace setup for 5 countries.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Collected, arranged, and input information into database system.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
- Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans, timelines and budgets.
Finance Consulting Billing Analyst
SAP Argentina
03.2015 - 10.2019
- Managed client relationships effectively, addressing concerns promptly and professionally to ensure continued business partnerships.
- Maintained strict confidentiality with all personal data as per company guidelines.
- Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
- Collaborated with cross-functional teams to ensure proper application of contract terms and conditions during the billing process.
- Implemented process improvements that led to faster turnaround times for invoice approvals and payment processing.
- Enhanced customer satisfaction with timely and accurate billing information, resolving disputes promptly and professionally.
- Determined key areas prime for process improvements.
- Verified accuracy of accounts payable payments, resulting in 80% reduction in payment errors and check reissues.
Functional Consultant
Ministerio de Modernización del Gobierno de la Ciudad de Buenos Aires
03.2013 - 09.2014
- Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex business challenges.
- Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
- Mentored junior consultants, fostering a collaborative environment that encouraged professional development and knowledge sharing.
- Enhanced client satisfaction by identifying pain points and providing tailored solutions to meet their needs.
- Delivered high-quality results by implementing best practices in functional consulting methodologies and tools.
- Supported data-driven decision-making by designing customized reports based on key performance metrics.
- Developed training materials and conducted workshops for end-users, ensuring seamless adoption of new technologies or processes.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Facilitated change management initiatives, effectively communicating expectations, goals, and progress updates to stakeholders at all levels.
Education
Ph.D. - Corporate Social Responsability
UCES University
Buenos Aires 05.2015 - 12.2015
Degree in Political Sciences -
Universidad De Buenos Aires (Department of Social Studies)
Ciudad Autonoma De Buenos Aires 03.2007 - 02.2012
Skills
Consulting
Project Management
Teamwork mindset
Flexibility
Strategic Planning
Negotiation
Strong leadership skills
Understanding of team building
Problem-Solving
Team Leadership & Development
Attention to Detail
Cultural Awareness
Maritalstatus
Married
Personal Information
Date of Birth: 08/20/1988
Other Information
Portuguese language course ongoing. Level B1 in place at Universidad Nova Lisboa.
Languages
English
Proficient
C2
Spanish
Proficient
C2
Portuguese
Intermediate
B1
Software
Success Factors
SAP ERP HR
SAP ERP Finance
Timeline
Total Rewards Senior Consultant- LAC North & MX
SAP Mexico
11.2020 - 04.2023
Ph.D. - Corporate Social Responsability
UCES University
05.2015 - 12.2015
Finance Consulting Billing Analyst
SAP Argentina
03.2015 - 10.2019
Functional Consultant
Ministerio de Modernización del Gobierno de la Ciudad de Buenos Aires
03.2013 - 09.2014
Degree in Political Sciences -
Universidad De Buenos Aires (Department of Social Studies)
03.2007 - 02.2012
Total Rewards Senior Consultant- MEE
SAP Portugal
5 2023 - Current
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