Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Accomplishments
Timeline
Generic

Chantel Warne

Account Manager
Miami–Fort Lauderdale Area

Summary

Strategic and client-focused marketing professional with over six years of experience connecting brand strategy with field execution to drive measurable growth. Skilled in managing integrated campaigns, interpreting performance data, and aligning sales and marketing efforts across regional and national programs. Experienced in the travel, hospitality, and beverage industries, including spirits and wine events, with a hands-on understanding of distributor marketing, on-premise activations, and consumer engagement. Known for building trusted relationships, delivering thoughtful solutions, and bringing a genuine passion for wine and brand storytelling.

Overview

8
8
years of professional experience
3
3
Certifications

Work History

Account Manager

Tambourine
12.2022 - Current
  • Present compelling sales proposals and data-driven paid media strategies in both in-person and virtual settings.
  • Leverage data analysis to spot sales trends, uncover opportunities, and guide marketing strategy.
  • Align closely with sales and strategy teams to localize national marketing efforts and support account-specific programming.
  • Adapt campaign strategy based on market insights, client performance metrics, and regional trends to maximize ROI on over $1M in annual media spend.
  • Translate strategic plans into tailored activation guides and sales tools that drive execution for both distributors and client teams.
  • Foster strong client relationships through timely, solution-oriented communication, resulting in repeat business and referrals.
  • Collaborate with cross-functional teams and external partners to deliver high-impact marketing campaigns.
  • Identify and resolve potential issues early to keep programs on track and minimize risk.

Account Executive

Tambourine
09.2021 - 12.2022
  • Managed a diverse portfolio of leisure travel accounts, ensuring on-time campaign launches and alignment with industry best practices.
  • Led analytical reporting calls, translating campaign performance data into actionable insights and strategic recommendations.
  • Oversaw end-to-end project execution, managing timelines, deliverables, and client communications across internal departments.
  • Collaborated with cross-functional teams including media, design, and development to deliver cohesive, results-driven campaigns.

Sales Assistant (Concurrent With Part Time Job)

Custom Spirits, LLC
05.2017 - 09.2021
  • Helped develop new spirits brands, including packaging, pricing, positioning, and field sales strategy in distributor and on-premise channels.
  • Promoted products at industry trade shows and regional events, supporting customer education, booth presentation, and direct sales.
  • Gained firsthand experience in the alcoholic beverage space, including knowledge of category marketing, consumer behavior, and channel dynamics.


Marketing Specialist (Part-Time)

People’s Trust Insurance
02.2019 - 09.2021
  • Developed and published SEO-optimized content for blogs and social media, increasing visibility and engagement across key channels.
  • Created and distributed weekly news clips and internal communications company-wide.
  • Assisted in marketing planning meetings, brainstorming sessions, and creative production, including photoshoots and campaign setup.
  • Established standard operating procedures to streamline recurring content and campaign tasks across the marketing team.

Education

Bachelor of Science - Business Management

Florida Atlantic University
Boca Raton, FL

Skills

Account Management

Field & Regional Marketing Strategy
Campaign Planning & Execution
Cross-Functional Collaboration
Paid Media Strategy
Data Analysis & Performance Reporting
Client Relationship Management
Sales Enablement & Presentation Development
On-Premise & Event Marketing
Project Management
Strategic Communication

Certification

Certified Hospitality Digital Marketer

Additional Information

  • Selected as a returning volunteer for Bok Tower Gardens’ Wine Walk, a premium biannual event featuring curated wines from world-class regions.
  • Poured and presented 12 globally sourced wines to event attendees, supporting bottle sales and enhancing guest experience through wine education.
  • Assisted with event setup, logistics, and guest engagement—combining hospitality, product knowledge, and on-the-ground marketing execution.
  • Volunteered out of personal passion for the wine industry, gaining hands-on experience with premium wine service and consumer interaction.

Accomplishments

  • Surpassed annual add-on bookings goal by 23% from existing clients, contributing to overall revenue growth.
  • Exceeded upsell goal by 7%, consistently identifying opportunities to expand services and drive additional revenue.
  • Successfully turned around high-risk client accounts, saving key business relationships and improving customer satisfaction scores, which also resulted in the acquisition of new business.

Timeline

Account Manager

Tambourine
12.2022 - Current

Account Executive

Tambourine
09.2021 - 12.2022

Marketing Specialist (Part-Time)

People’s Trust Insurance
02.2019 - 09.2021

Sales Assistant (Concurrent With Part Time Job)

Custom Spirits, LLC
05.2017 - 09.2021

Bachelor of Science - Business Management

Florida Atlantic University
Chantel WarneAccount Manager