Charlie Wiltermood
Sales Professional
Loulé,Portugal
Summary
As a dedicated sales professional committed to client satisfaction and exceeding targets, I offer a proven ability to identify and cultivate sales opportunities through diverse channels. My passion for fostering strong client relationships and delivering exceptional service fuels my ambition to contribute to the success of any team I join. Eager to collaborate with like-minded individuals to achieve shared objectives and drive tangible results.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Real Estate Consultant
Engel & Völkers
3 2023 - 4 2024
- Prospected potential property owners and buyers through face-to-face interactions, social media, and cold calling
- Established rapport with clients and provided expert knowledge of luxury properties, ensuring excellent service and building strong relationships
- Negotiated sales agreements and facilitated smooth transactions, exceeding sales targets
- Collaborated with lawyers, surveyors, and mortgage advisors to ensure effective communication and client satisfaction.
- Created marketing material for listings detailing and professionally highlighting property features to drive interest.
- Established brand awareness and positioned as a local expert, resulting in multiple referrals and contacts through word of mouth.
Real Estate Advisor
Ideal Homes International
01.2022 - 03.2023
- Closed over 20 property sales within the first year, demonstrating strong sales skills and product knowledge.
- Contacted leads, including investor clients, and successfully closed sales over the phone, demonstrating strong articulation of product selling points
- Utilized CRM software to manage leads and track client interactions, ensuring timely follow-up and nurturing of leads
- Provided expert knowledge of international real estate and visa processes, fostering trust and confidence with clients
- Mentored new team members on sales protocols, CRM systems, and best practices, contributing to team success.
Guest Services Assistant
Interstate Hotels Group
06.2019 - 06.2021
- Delivered exceptional customer service to hotel guests, addressing concerns and ensuring satisfaction, showcasing strong customer service skills
- Managed restaurant operations, including taking orders, handling transactions, and ensuring a seamless guest experience
- Demonstrated leadership abilities by running shifts and overseeing daily tasks, highlighting ability to work well in a rapidly evolving environment.
Education
BTEC National Extended Diploma - Business Management And Entrepreneurship
Brockenhurst College
New Forest 09.2019 - 05.2021
The Gregg School - Secondary Education
The Gregg School
Southampton 09.2014 - 05.2019
Skills
Proven track record in articulating product selling points via phone and emailStrong interpersonal and communication skills, both written and verbalHigh energy, attention to detail, and a growth mindsetAbility to work collaboratively with cross-functional teamsFluent in English with limited working proficiency in PortugueseStrong client prospecting ability and ability to build and maintain rapport with clientsExcellent problem-solving skills and ability to work well under pressure
Experience in utilising CRM software to manage leads and track client interactions
Track record of exceeding goals and meeting performance metricsPhone Numbers
- (00351) 926 330 745
- (0044) 7805 656425
Timeline
Real Estate Advisor
Ideal Homes International
01.2022 - 03.2023
BTEC National Extended Diploma - Business Management And Entrepreneurship
Brockenhurst College
09.2019 - 05.2021
Guest Services Assistant
Interstate Hotels Group
06.2019 - 06.2021
The Gregg School - Secondary Education
The Gregg School
09.2014 - 05.2019
Real Estate Consultant
Engel & Völkers
3 2023 - 4 2024