Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
LEADERSHIP EXPERIENCE
PUBLICATIONS
VOLUNTEER EXPERIENCE
HOBBIES AND INTEREST
Timeline
Generic
Chinwe Nwogu

Chinwe Nwogu

Summary

Detail-oriented MBA student with four years of experience in analyzing and evaluating business operations through comprehensive research. Recognized for exceptional communication and presentation skills, along with extensive knowledge in management, client relations, strategic risk, and assessment. A strong commitment to continuous learning, enhancing the ability to implement innovative strategies that effectively modernize workplaces. Proven expertise in project support with a solution-oriented approach to problem-solving that consistently drives success.

Overview

5
5
years of professional experience
4
4
Certification

Work History

OPERATIONS CLIENT EXPERT 1

TELEPERFORMANCE
11.2022 - Current
  • Enhanced client satisfaction by conducting thorough research and providing insightful recommendations for business improvement.
  • Sustained high customer approval ratings by prioritizing demands and offering timely resolutions to issues.
  • Trained new brand representatives, imparting knowledge of products and best practices for successful representation.
  • Coordinated cross-functional teams to execute promotional events, resulting in increased brand awareness and sales.


INTERNSHIP STUDENT

Ukrainian Institute Center for P.Health Research
09.2021 - 12.2021
  • Researched on UIPHR's organizational structures and operational challenges, results of which were applied in reform of the institute.
  • Assisted in the development of presentations for internal and external stakeholders, enhancing communication and understanding.
  • Conducted comparative analysis on mental health disorder data from UIPHRC and Germany

SALES MANAGER

Evergreen Nigeria Limited
07.2019 - 08.2020
  • Led a team of a team of 28 regional sales representatives towards achieving quarterly targets through strategic planning and effective resource allocation.
  • Effectively managed and streamlined sales pipeline to maintain a steady flow of business and achieve sales objectives.
  • Coordinated with marketing department to create compelling sales campaigns and promotional activities.

CORP TEAM LEADER

National Youth Service Corps
01.2018 - 02.2019
  • Led over 20 drug addiction programs in the Obio Ibiono community, Akwa Ibom State, Nigeria.
  • Supported administrative tasks, maintaining meticulous records and reports for project monitoring and evaluation.
  • Organized the team in collaboration with local authorities to improve public services and infrastructure for community benefit.
  • Organized sports events and tournaments to promote physical fitness and team spirit among youths.
  • Conducted educational workshops for local community youth, fostering skills development and personal growth.

Education

MBA - Business Administration And Management

Midwestern State University of Texas.
Wichita Fall- Texas.
03-2028

M.Sc. Health Care Management - 3.82/4.00 WES evaluated. Top 1%

National University of Kyiv-Mohyla
Kyiv, Ukraine
07.2022

B.Sc. Economics -

Michael Okpara University of Agriculture
Umudike, Nigeria
01.2017

Skills

  • Effective communication
  • Qualitative analysis
  • Quick learner
  • Operational management consulting
  • Research Skills
  • Business strategy development
  • Analytical Skills
  • Engaging presentation skills
  • Leadership
  • Emerging Technologies
  • Client relationship development
  • Teamwork and collaboration

Accomplishments

  • Outstanding Corps Leader Award (2019): Recognized for exceptional leadership during my national youth service.
  • Best Graduating Student MSc. Healthcare Management (2022): Honored for academic excellence during my master’s program, demonstrating my dedication to the field.
  • Research Recognition (2024): Recognized for co-authoring two published papers working as a brand representative, highlighting my commitment to professional growth.

Certification

  • Data Analytics (2022-08)
  • Introduction to Power Bi(2025)
  • International Law and Security (2021-06)
  • International Humanitarian Law (2021-01)

LANGUAGES

English
Proficient
C2
Portuguese
Elementary
A2

LEADERSHIP EXPERIENCE

Class representative (M.Sc.)2020-2022:  National University of Kyiv Mohyla Academy, Ukraine.

  • Appointed the class representative for showcasing exceptional leadership and academic excellence.

Student representative. 2021:   National University of Kyiv Mohyla Academy, Ukraine.

  • Served as a voice for the students, fostering better university policies.
  • Assisted in crafting campaigns to attract new students.

Sales Manager 2019-2020: Evergreen Nigeria Limited.

  • Led a team of 28 regional sales representatives toward achieving quarterly targets.

Team lead 2018-2019:  National Youth Service Corp.

  • Spearheaded the 2019 youth cohort of Akwa Ibom State one-year community outreach.
  • Director of Finance 2015-2016.

Head girl 2012-2013:   Nigerian Christian High School, Nlagu.

  • Elected the senior prefect, in charge of all other auxiliary prefects in coordinating order and functions in the school.

PUBLICATIONS

  • Cause-and-Effect (Fishbone) Diagram: A Tool for Generating and Organizing Quality Improvement Ideas, Glob J Qual Saf Healthc. 2023
  • Factors Associated with Antidiabetic Medications and Dietary Recommendation Adherence Among Patients with Type 2 Diabetes, https://doi.org/10.36401/JQSH-23-52


VOLUNTEER EXPERIENCE

  • Shanku Foundation. Kano, Nigeria
  • Centre for Adolescents and Women's Health Initiative (CAWHI), Ghana
  • Teens and Youths Connect (TYC)

HOBBIES AND INTEREST

  • Research, Teaching, Football, Public speaking.

Timeline

OPERATIONS CLIENT EXPERT 1

TELEPERFORMANCE
11.2022 - Current

INTERNSHIP STUDENT

Ukrainian Institute Center for P.Health Research
09.2021 - 12.2021

SALES MANAGER

Evergreen Nigeria Limited
07.2019 - 08.2020

CORP TEAM LEADER

National Youth Service Corps
01.2018 - 02.2019

B.Sc. Economics -

Michael Okpara University of Agriculture

MBA - Business Administration And Management

Midwestern State University of Texas.

M.Sc. Health Care Management - 3.82/4.00 WES evaluated. Top 1%

National University of Kyiv-Mohyla

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Chinwe Nwogu