Céline Santos Bairrada
Summary
Fluent in German and advanced in English, I'm a detail-oriented receptionist recognized for my organizational skills and collaborative teamwork. I take pleasure in learning new tasks and contributing to a positive work environment, while maintaining a strong commitment to continuous improvement.
Overview
7
7
years of professional experience
Work History
Front Office Receptionist
Carvoeiro Clube Group
05.2023 - 11.2023
- Intermediary for property maintenance
- Complaint management
- Administrative work
- Check-in/Check-out
Hotel Ship Receptionist - A-Rosa Alva 5*
Douro Azul
03.2022 - 11.2022
- Accompany and assist guests
- Booking Spa appointments & Excursions
- Collect Payments
- Check-in/Check-out
- Sale of store items
Front Office Receptionist
Avital Resort Winterberg 4*
09.2020 - 03.2022
- Check-in/Check-out
- Manage and create Bookings
- Management of Group Reservations
- Respond to Calls & E-mails
- Customer Care
ERASMUS + Internship - Receptionist
Ibis Portsmouth Centre 3*
02.2017 - 04.2017
- Reservation & Customer Service
- Check-In/Check-Out
- Breakfast Service
Education
Degree in Tourism & Culture Management -
Instituto Politécnico De Tomar
Tomar, Portugal07.2020
Professional Tourism Technician Course -
Escola Tecnológica e Profissional de Sicó
Avelar, Portugal07.2017
Skills
- HOST Property Software
- New Hotel Software
- Oracle Suite 8 Property Software
- Microsoft Office
- FOLS Accor Software
- IBM SPSS Statistics
- Galileo
Languages
German
Native or Bilingual
Portuguese
Native or Bilingual
English
Full Professional
French
Professional Working
Spanish
Elementary
personal information
- Place of Birth: Germany
- Date of Birth: 16/10/1998
- Gender: Female
- Nationality: Portuguese
- Driving License: B
Timeline
Front Office Receptionist
Carvoeiro Clube Group
05.2023 - 11.2023
Hotel Ship Receptionist - A-Rosa Alva 5*
Douro Azul
03.2022 - 11.2022
Front Office Receptionist
Avital Resort Winterberg 4*
09.2020 - 03.2022
ERASMUS + Internship - Receptionist
Ibis Portsmouth Centre 3*
02.2017 - 04.2017
Degree in Tourism & Culture Management -
Instituto Politécnico De Tomar
Professional Tourism Technician Course -
Escola Tecnológica e Profissional de Sicó
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