Cormac Kerrigan
Stockport
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Senior Life & Health Consultant
Vitality
Stockport
01.2022 - 01.2025
- Built strong expertise across Life and Health insurance, supporting a broad range of client and business needs beyond core role.
- Managed complex client cases, handling sensitive legal documents with accuracy and compliance.
- Made active contributions to business process and system improvements to enhance customer experience and operational efficiency.
- Clearly communicated complex policy terms to clients and colleagues, supporting confident decision-making.
- Consistently exceeded KPIs; top team performer across all metrics.
Shift Leader
The Cooperative
Stockport
12.2021 - 12.2022
- Managed store operations independently, overseeing staffing, workflow, and customer service during shifts.
- Led shift planning, stock intake, and record-keeping while supporting the team on the shop floor.
- Acted as first point of contact for staff queries, showing strong people management and problem-solving.
- Maintained high standards under pressure, confidently prioritising and making decisions.
- Gained hands-on leadership, communication, and coordination skills - strong foundations for HR roles.
Bar Shift Leader
Greene King
Stockport
01.2019 - 12.2021
- Progressed from front-of-house to Team Leader through strong work ethic and eagerness to learn.
- Managed daily operations, including cash handling, customer issue resolution, and on-the-spot decision-making.
- Worked with staff and management to improve workflows and enhance customer experience.
- Led by example in high-pressure environments, staying calm, adaptable, and service-focused.
- Built strong relationships across teams, showing initiative, leadership, and a collaborative mindset.
Education
BTEC - Business
Stockport College
09.2018 - 07.2020
GCSEs - 7 GCSEs inc. Maths and English
Bramhall High School
Skills
- People Management
- Performance Coaching
- Conflict Resolution
- Stakeholder Communication
Activities
Mentor - Eima Bramhall Kickboxing
- Led group kickboxing sessions, coaching members of all levels to build skills and confidence
- Fostered a positive, supportive team environment that encouraged growth and collaboration
- Developed strong communication and leadership skills through hands-on coaching
Timeline
Senior Life & Health Consultant
Vitality
01.2022 - 01.2025
Shift Leader
The Cooperative
12.2021 - 12.2022
Bar Shift Leader
Greene King
01.2019 - 12.2021
BTEC - Business
Stockport College
09.2018 - 07.2020
GCSEs - 7 GCSEs inc. Maths and English
Bramhall High School