Cristina Martins
Resumo do currículo
Motivated and adaptable hospitality professional. With experience in high-paced service environments. Passionate about delivering exceptional guest experiences, with strong interpersonal skills and a positive, can-do attitude. Proactive and responsible, with a strong work ethic and the ability to manage tasks efficiently. Adaptable, reliable and confident working within a team to maintain high standards. Seeking an opportunity as a stewardess to bring strong service skills into the yachting industry
Visão geral
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Experiência profissional
Waitress
Viking Cruises
2021.06 - 2025.12
- Provided professional table service, including fine dinning standards
- Prepared and organized Buffet and à la carte service
- Maintained cleanliness and organization of interior areas
- Delivered bar service with customer focus
- Prepared and served cocktails to standard
- Assisted with Housekeeping
Events Team Leader
The Cru
Lisboa, Portugal
2016.07 - 2017.09
- Coordinated event logistics and ensured smooth execution of operations
- Led and motivated team member in a fast-paced environment
- Organized Staff schedules and task allocation
- Provided service to guests
- Managed cash and finantial responsabilities
Restaurant Manager
The Cru
Lisboa, Portugal
2015.08 - 2016.03
- Delivered quality customer service
- Managed and supervised team members to ensure smooth daily operations
- Handled cash responsabilities
- Managed stock control, including food and beverage inventory
Formação académica
Licenciatura - Serviço Social
Instituto Politécnico de Beja
Beja 2016.09 - 2020.07
Competências
- Motivated and detail-oriented
- Fast learner with the ability to quickly adapt to new environments
- Strong communication skills in English
- Team player with a positive and cooperative attitude
- Friendly, approachable, and professional demeanor
- Strong interpersonal skills with a natural ability to engaged with guests
- Cocktail Knowledge
- Service standards
- Housekeeping basics
Languages
Português
Língua materna
Inglês
Intermédio superior
B2
Espanhol
Avançado
C1
Certificação
- STCW- Safety of Training Certification and Watchkeeping for Seafarers
- ENG1- Medical
- STAR Service
Cronologia
Waitress
Viking Cruises
2021.06 - 2025.12
Licenciatura - Serviço Social
Instituto Politécnico de Beja
2016.09 - 2020.07
Events Team Leader
The Cru
2016.07 - 2017.09
Restaurant Manager
The Cru
2015.08 - 2016.03