Summary
Overview
Work History
Education
Skills
Certification
Technical Skills
Timeline
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Dalton Gordillo

Customer Project Manager
Lisbon - Portugal

Summary

Multilingual (Spanish and English) Customer Project Manager with over 8 years of experience in the markets of Latin America and Europe. Highly skilled on Project Management, PS Core Networks, Wireless and Fixed Communications, IPTV and Technical Support.

Overview

12
12
years of professional experience
10
10
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Project Manager 5G (Consultant)

NOS SGPS
12.2023 - Current

Managing the deployment of end to end projects.

Handling around 4 projects at a time on average.

Managing the allocation of project's resources to meet customers' needs.

Coordinating Team activities like implementation, software installation and upgrade,

troubleshooting.

Managing budget with project's resources.

Working with customers using tools like Teams, Sharepoint, etc.

Customer Project Manager, Core & Network Services

Nokia
09.2021 - 10.2023

Managing the deployment of end to end global projects (Nordic, Baltic & Benelux Regions).

Handling around 4 projects at a time on average.

Interacting with Solution Engineers, Solution Architects, other Project Managers, Project Directors, CTO's, and Customers.

Managing the allocation of project’s resources to meet customers’ needs.

Handling complex internal and customer escalations.

Coordinating Team activities like implementation, software installation and upgrade, troubleshooting.

Managing budget with project’s resources.

Working with customers using tools like MS Project, Teams, JIRA.

Working with CNS Products: Nuage, CMM, CMG, CBIS, CBAM, AirFrame, NSP, PCF, NRD, NCOM.

Projects:

  • Leading the AAA and OneNDS Software Upgrade for T-Mobile Netherlands.
  • Leading the CMGa-2 Capacity Expansion for Telia Finland, Norway and Sweden.
  • Responsible for the Cloud implementation program of Telenor Denmark (SCIP).
  • Coordinating cross Business Units' tasks for SCIP Program of Telenor Norway, Sweden and Denmark.
  • Responsible for CMG-a8 Capacity Expansion and CMM-a8 Evolution for LMT Latvia.
  • Driving the deployment of Private LTE (Fortum/Edzcom Finland).

Technical Project Manager, ION and CNS

Nokia
04.2019 - 08.2021

Managing the deployment of end to end projects.

Interacting with Solution Engineers, Solution Architects, other Project Managers, Project Directors, CTO's, and Customers.

Managing the allocation of project's resources to meet customers' needs.

Handling complex internal and customer escalations.

Coordinating Team activities like implementation, software installation and upgrade, troubleshooting.

Working with customers using tools like MS Project, Teams, JIRA.

Working with CNS Products: Nuage, CMM, CMG, CBIS, CBAM, AirFrame, NSP, PCF, NRD, NCOM.

Projects:

  • Leading the Cloud Packet Core (CPC) Blueprint for about 2 years.
  • Driving the MME Pooling Deployment, Flexi NG Software Upgrade, and PS CORE Control and User Plane Traffic Segregation for Oi Brazil.

Technical Project Manager, IP and Optical Networks

Nokia
01.2019 - 04.2019

Managed the deployment of end to end Packet Core Projects aligned with the PMI/PMBOK and Nokia standards:

  • MME Pooling Deployment for Oi Brazil.
  • Flexi NG Software Upgrade for Oi Brazil.
  • PS CORE Control and User Plane Traffic Separation for Oi Brazil.

Technical Project Manager, IP Video

Nokia
04.2018 - 12.2018

Coordinated the deployment of IPTV Platform for Telefónica Colombia (remotely).

Lead Technical Project Manager, IP Video

Nokia
08.2017 - 04.2018

Lead TPM for end to end deployment and integration of IPTV Platform for Telefónica Argentina.

Technical Project Manager, IP and Optical Networks

Nokia
07.2015 - 08.2017

Managed the deployment of end to end Packet Core Projects aligned with the PMI/PMBOK and Nokia standards:

  • Successfully delivered the Migration of live traffic to new SGSNs in Argentina, Paraguay and Uruguay (qty. 6).
  • Successfully delivered the Green field implementation of Charging Gateway Platform (FCMD v15) for Argentina, Paraguay and Uruguay (qty. 1).
  • Successfully delivered the Green field implementation of MMEs in Argentina (qty. 2).
  • Successfully delivered the Software Upgrade of PS Core Network Elements in Argentina, Paraguay and Uruguay till Aug/2017.
  • Successfully managed the Packet Core's operations on customer's live network.

Senior Data Platforms Engineer

Telefónica Movistar
03.2012 - 11.2014
  • Operation, Administration and Maintenance of multivendor Mobile Packet Core, Routing, Switching, and Security Platforms.
  • Coordination and deployment of local and international projects and daily basis operations.
  • Tier-2 technical support.

Education

Postgraduate Diploma - Telecommunications Services And Networks

University Of Buenos Aires (UBA)
Buenos Aires - Argentina
03.2015 - 12.2015

MBA - Business Administration And Management

IDE Business School
Quito - Ecuador
09.2009 - 10.2011

Bachelor of Science - Electrical Engineering And Telecommunications

Army Polytechnic School
Sangolquí - Ecuador
03.1998 - 10.2005

Skills

Teamwork

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Certification

Project Management Professional (PMP), License: 1981488

Technical Skills

  • Project management for multi-technology and multi-national projects.
  • Deep knowledge and experience in operation, administration and maintenance of Mobile Packet Core infrastructure (2G, 3G, 4G and 5G).
  • Deep knowledge and experience in 3GPP Standards for Mobile Networks.
  • Routing Protocols: BGP, EIGRP, OSPF, ISIS, RIP, HSRP, NAT.
  • Switching Protocols: MPLS, STP, VLAN, VTP.
  • Other Protocols: Radius, SNMP, DHCP, DNS.
  • Operating Systems: Cisco IOS/IOS XE/IOS XR, Juniper JUNOS, Huawei OS, Unix (Solaris, AIX, HP-UX), Linux (RHEL, CentOS, Ubuntu), HP-OpenVMS, Windows Server.
  • Databases: Oracle, MySQL, Postgres.
  • Virtualization: VMWare, VirtualBox.
  • Cloud: OpenStack.
  • Shell Programming and PERL.

Timeline

Project Manager 5G (Consultant)

NOS SGPS
12.2023 - Current

Customer Project Manager, Core & Network Services

Nokia
09.2021 - 10.2023

Cisco Certified Network Associate (CCNA), ID: CSCO12735044

08-2020

Technical Project Manager, ION and CNS

Nokia
04.2019 - 08.2021

Technical Project Manager, IP and Optical Networks

Nokia
01.2019 - 04.2019

Technical Project Manager, IP Video

Nokia
04.2018 - 12.2018

Lead Technical Project Manager, IP Video

Nokia
08.2017 - 04.2018

Project Management Professional (PMP), License: 1981488

11-2016

Nokia Certified Solution Associate (NCSA) LTE Packet Core Network

09-2016

Nokia Program Delivery Management (PDM), License: 4261

02-2016

Technical Project Manager, IP and Optical Networks

Nokia
07.2015 - 08.2017

Postgraduate Diploma - Telecommunications Services And Networks

University Of Buenos Aires (UBA)
03.2015 - 12.2015

Senior Data Platforms Engineer

Telefónica Movistar
03.2012 - 11.2014

MBA - Business Administration And Management

IDE Business School
09.2009 - 10.2011

Bachelor of Science - Electrical Engineering And Telecommunications

Army Polytechnic School
03.1998 - 10.2005
Dalton GordilloCustomer Project Manager