Multilingual (Spanish and English) Customer Project Manager with over 8 years of experience in the markets of Latin America and Europe. Highly skilled on Project Management, PS Core Networks, Wireless and Fixed Communications, IPTV and Technical Support.
Managing the deployment of end to end projects.
Handling around 4 projects at a time on average.
Managing the allocation of project's resources to meet customers' needs.
Coordinating Team activities like implementation, software installation and upgrade,
troubleshooting.
Managing budget with project's resources.
Working with customers using tools like Teams, Sharepoint, etc.
Managing the deployment of end to end global projects (Nordic, Baltic & Benelux Regions).
Handling around 4 projects at a time on average.
Interacting with Solution Engineers, Solution Architects, other Project Managers, Project Directors, CTO's, and Customers.
Managing the allocation of project’s resources to meet customers’ needs.
Handling complex internal and customer escalations.
Coordinating Team activities like implementation, software installation and upgrade, troubleshooting.
Managing budget with project’s resources.
Working with customers using tools like MS Project, Teams, JIRA.
Working with CNS Products: Nuage, CMM, CMG, CBIS, CBAM, AirFrame, NSP, PCF, NRD, NCOM.
Projects:
Managing the deployment of end to end projects.
Interacting with Solution Engineers, Solution Architects, other Project Managers, Project Directors, CTO's, and Customers.
Managing the allocation of project's resources to meet customers' needs.
Handling complex internal and customer escalations.
Coordinating Team activities like implementation, software installation and upgrade, troubleshooting.
Working with customers using tools like MS Project, Teams, JIRA.
Working with CNS Products: Nuage, CMM, CMG, CBIS, CBAM, AirFrame, NSP, PCF, NRD, NCOM.
Projects:
Managed the deployment of end to end Packet Core Projects aligned with the PMI/PMBOK and Nokia standards:
Coordinated the deployment of IPTV Platform for Telefónica Colombia (remotely).
Lead TPM for end to end deployment and integration of IPTV Platform for Telefónica Argentina.
Managed the deployment of end to end Packet Core Projects aligned with the PMI/PMBOK and Nokia standards:
Teamwork
undefinedProject Management Professional (PMP), License: 1981488
Cisco Certified Network Associate (CCNA), ID: CSCO12735044
Project Management Professional (PMP), License: 1981488
Nokia Certified Solution Associate (NCSA) LTE Packet Core Network
Nokia Program Delivery Management (PDM), License: 4261