Daniel Cabral
Paid Media Manager
Seixal
Summary
Skilled paid media consultant with strong foundation in digital marketing strategies, campaign management, and analytics. Proven ability to collaborate effectively within teams and adapt to evolving project needs, ensuring optimal results. Expertise , ad creation, A/B testing, and performance optimization. Reliable and adaptable, focused on driving measurable success.
Overview
16
16
years of professional experience
19
19
years of post-secondary education
3
3
Languages
Work History
Paid Media Manager
Teleperformance
Lisbon, Lisbon
11.2021 - Current
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Supervised online and offline ad campaigns, reporting on results.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Tracked key performance indicators to measure success of campaigns.
- Generated reports to support development and implementation of marketing plans.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Customer Service Representative
Teleperformance: CSR Renault Connected Services
Lisbon, Lisbon
05.2018 - 08.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Responded to customer requests for products, services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Head Chef
El Parador Latin Food
Miami, FL
11.2015 - 03.2018
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Verified compliance in preparation of menu items and customer special requests.
- Evaluated inventory levels on a weekly basis and placed orders to restock items before supplies ran out.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Maintained well-organized mise en place to keep work efficient and consistent.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
- Generated employee schedules, work assignments and determined appropriate compensation rates.
Manager
El Juguito Sabroso
06.2013 - 09.2015
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing.
- Conducted monthly inventories of raw materials and components on work floor.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience .
Cashier
El Juguito Sabroso
02.2010 - 03.2013
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Reviewed weekly sales circulars and monitored price changes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School Diploma -
Colegio San Agustin De El Marques
Caracas 09.1994 - 06.2008
Associate of Science - Business Administration
Monteavila University
Caracas 09.2008 - 01.2010
English Certificate - English Language And Literature
Vancouver English Institute
Vancouver 02.2010 - 09.2010
Associate of Arts - Chef Training
School Of Culinary Arts Of Caracas
Caracas 09.2011 - 06.2014
MBA - Business Administration And Management
Mariano Moreno Culinary School
Caracas 09.2014 - 06.2015
Timeline
Paid Media Manager
Teleperformance
11.2021 - Current
Customer Service Representative
Teleperformance: CSR Renault Connected Services
05.2018 - 08.2021
Head Chef
El Parador Latin Food
11.2015 - 03.2018
MBA - Business Administration And Management
Mariano Moreno Culinary School
09.2014 - 06.2015
Manager
El Juguito Sabroso
06.2013 - 09.2015
Associate of Arts - Chef Training
School Of Culinary Arts Of Caracas
09.2011 - 06.2014
Cashier
El Juguito Sabroso
02.2010 - 03.2013
English Certificate - English Language And Literature
Vancouver English Institute
02.2010 - 09.2010
Associate of Science - Business Administration
Monteavila University
09.2008 - 01.2010
High School Diploma -
Colegio San Agustin De El Marques
09.1994 - 06.2008
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