Highly adaptable and multilingual professional with a robust background in customer service, hospitality, transportation, and retail. Possesses a unique blend of cultural understanding, discipline, and charisma shaped by diverse international experiences. Renowned for professionalism, empathy, and quick adaptability, thriving in fast-paced environments where excellence, reliability, and human connection are paramount. Committed to delivering exceptional experiences in roles ranging from driving and team management to client assistance.
Hi, I’m
Daniel Freitas
Quarteira
Summary
Overview
9
years of professional experience
2
Languages
Work History
Prestige Chaufers
Chauffeur
03.2024 - 09.2025
Job overview
- Maintained high standards of vehicle cleanliness and functionality, ensuring optimal performance for all client engagements.
- Provided exceptional customer service by ensuring timely pickups and drop-offs, enhancing client satisfaction and loyalty.
- Navigated complex routes efficiently, utilizing GPS technology to minimize travel time and optimize service delivery.
- Conducted regular safety inspections on vehicles, proactively identifying maintenance needs to prevent operational disruptions.
Asics Mar Shopping / Luxury Outlet
Sales & Retail Representative
01.2020 - 05.2023
Job overview
- Support and work with the store management in meeting or exceeding store sales target, brand standard in customer service and selling, product presentation and merchandising. Cash handling / Checkout.
- Cultivated strong customer relationships by providing personalized service, enhancing client loyalty and repeat business.
- Drove sales growth by effectively promoting new product lines and managing inventory levels, ensuring optimal stock availability.
- Trained and mentored new employees on sales techniques and product knowledge, contributing to team performance and efficiency.
Lefties (Inditex Group) Mar Shopping Algarve
Sales & Retail Representative
04.2019 - 08.2021
Job overview
- Support and work with the store management in meeting or exceeding store sales target, brand standard in customer service and selling, product presentation and merchandising.
- Receive supply delivery and handle storage organization, ensuring daily restock is completed and adequate size runs are represented per brand standards. Manage back of house operations and share in the cleaning duties of the store where required.
- Seasonal
- Implemented visual merchandising strategies that improved product presentation, resulting in increased foot traffic and sales conversions.
- Analyzed customer feedback and sales data to identify trends, informing inventory decisions and marketing strategies.
- Collaborated with cross-functional teams to execute promotional events, increasing brand visibility and customer engagement.
- Resolved customer inquiries and complaints promptly, enhancing customer satisfaction and fostering a positive shopping experience.
Pine Cliffs Resort, A Luxury Collection Resort - Marriott International
Front Desk Agent
05.2019 - 10.2019
Job overview
- Agent, process all guest check-ins, check-outs within the 6 properties of the complex.
- Run and check daily reports, contingency lists. Supply guests with important directions and information.
- Delivered exceptional guest service by promptly addressing inquiries, enhancing overall guest satisfaction and loyalty.
- Managed reservation systems and check-in processes, ensuring efficient operations and a seamless guest experience.
- Coordinated with housekeeping and maintenance teams to fulfill guest requests, contributing to timely service delivery.
- Processed guest payments and resolved billing discrepancies, maintaining accuracy and transparency in financial transactions.
Sparks Hostel in Rotterdam, The Netherlands
Lead Housekeeper
11.2018 - 05.2019
Job overview
- Head of housekeeping, team coordinator, managing the cleanliness of hostel and providing maintenance work.
- Supervised daily housekeeping operations, ensuring guest areas maintained cleanliness and safety standards at all times.
- Trained and mentored new housekeeping staff, enhancing team efficiency and service quality through effective guidance.
- Developed and implemented cleaning schedules, resulting in improved workflow and increased guest satisfaction levels.
- Conducted regular inspections of guest rooms and common areas, identifying maintenance needs and ensuring timely resolutions.
House Management Happy Homes in Quarteira, Portugal
Administration Assistant
05.2016 - 10.2018
Job overview
- Managed office communications and scheduling, ensuring efficient operations and timely responses to inquiries.
- Developed and maintained filing systems, streamlining access to critical documents and improving retrieval efficiency.
- Coordinated meetings and prepared agendas, enhancing team collaboration and project alignment across departments.
- Assisted in the preparation of reports and presentations, contributing to informed decision-making and strategic planning.
Education
Real estate consultant
05.2023
University Overview
Dra Laura Ayres in QuarteiraQuarteira, Portugal
Bachelor's Degree from Photography
06.2013
University Overview
Dra Laura Ayres in QuarteiraQuarteira, Portugal
Diploma from Sales and Business Management
05.2010
University Overview
Skills
- Effective communication skills
Trainings
Trainings
- First-Aid training
- Barista / Mixology training
- Opera PMS
- Sales and upselling
- Real estate consultant
Driver’s License
Driver’s License
B1 & BTimeline
Chauffeur
Prestige Chaufers
03.2024 - 09.2025
Sales & Retail Representative
Asics Mar Shopping / Luxury Outlet
01.2020 - 05.2023
Front Desk Agent
Pine Cliffs Resort, A Luxury Collection Resort - Marriott International
05.2019 - 10.2019
Sales & Retail Representative
Lefties (Inditex Group) Mar Shopping Algarve
04.2019 - 08.2021
Lead Housekeeper
Sparks Hostel in Rotterdam, The Netherlands
11.2018 - 05.2019
Administration Assistant
House Management Happy Homes in Quarteira, Portugal
05.2016 - 10.2018
Dra Laura Ayres in Quarteira
Diploma from Sales and Business Management
Real estate consultant
Dra Laura Ayres in Quarteira
Bachelor's Degree from Photography