Technology
Daniel Monteiro
Administrative Assistant
Lisboa,Amadora
Summary
Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
To seek and maintain full-time position that offers professional challenges.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Administrator
Biosurfit
Lisboa, Lisboa
08.2021 - Current
- Managed purchasing, stocking and organizing inventory.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Maintained the health units office equipment and placed orders for materials in short supply to manage office supply inventory.
- Maintained digital databases, physical files and area logs.
- Evaluated correspondence, contracts and other business documentation for accuracy.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
- Collected, arranged and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Store Sales Representative
Altice
Lisboa, Lisboa
12.2019 - 06.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Provided strong service to customers, increasing customer loyalty .
- Trained team members in successful strategies to meet operational and sales targets.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Drafted shipment documentation and maintained accurate files.
Sales Force Assistant
Sonae
Lisboa, Lisboa
08.2018 - 08.2019
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Collaborated with team members to achieve target results.
- Exceeded goals through effective task prioritization and great work ethic.
- Carried out day-to-day duties accurately and efficiently.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Monitored company inventory to keep stock levels and databases updated.
- Identified issues, analyzed information and provided solutions to problems.
- Received and processed stock into inventory management system.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Team Leader
CME
Lisboa, Lisboa
03.2018 - 12.2018
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Monitored sales team performance and provided constructive feedback.
- Built strong team by recruiting and developing top sales talent.
- Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
- Forecasted sales to management and collaborated to build effective sales team.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Negotiated contracts and sales terms with new and existing clients.
- Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Trained, coached and mentored new sales associates for maximum performance.
- Kept detailed track of sales and customer information in company system.
Door Salesman
CME
Lisboa, Lisboa
01.2018 - 02.2018
- Completed documentation smoothly to finalize sales.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Worked quickly to weed out customers unlikely to buy to focus attention on valuable prospects.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Drove team revenue totals by bringing in top sales numbers.
- Met or exceeded sales quotas 2 months out of 2.
- Completed or followed up appointments or calls each week to connect with warm leads.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Offered customers best-fit, beneficial solutions from available NOS telecom product line.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Stayed current on product specs and prices and accurately updated display product literature.
Education
High School Diploma -
Escola Secundaria Da Amadora
Amadora 09.2014 - 06.2017
Skills
Decision Making
undefinedInterests
Entrepreneurship
Sales
Marketing
Psychology
Video Games
Music
Timeline
Assistant Administrator
Biosurfit
08.2021 - Current
Store Sales Representative
Altice
12.2019 - 06.2021
Sales Force Assistant
Sonae
08.2018 - 08.2019
Sales Team Leader
CME
03.2018 - 12.2018
Door Salesman
CME
01.2018 - 02.2018
High School Diploma -
Escola Secundaria Da Amadora
09.2014 - 06.2017
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