David Lamelas

• Some results: Entered in 2022, when the company was on the brink of bankruptcy, in just twelve months, the team orchestrated a remarkable recovery, rescuing the startup from bankruptcy and turning it into a highly profitable venture. The retention went from 50% to 70% after 8 months. The APP went from an NPS of 60% to 85%.
• Oversees software development and product portfolio management, defining product vision and strategy to align with company goals.
• Collaborates with cross-functional teams to prioritize features and maximize product value, closely managing product requirements and development direction.
• Managing and prioritizing the product backlog.
• Translating product managers’ strategies to tasks for development.

Revenue Management Instructor (Level 1 and 2)
Responsible for teaching advanced Revenue Management concepts to senior professionals and experienced practitioners. The courses are designed to enhance their expertise and provide in-depth knowledge of Revenue Management strategies and techniques.

• Implemented a revenue and budget system. Revenue increased by 30%.
• Developed strategic plans in line with the organization''s vision, goals, and objectives to guide daily operational decision-making effectively.
• Mentored and coached team members to enhance their skills further, leading to increased levels of responsibility within the organization over time.
• Managed cross-functional teams to successfully execute complex projects on time and within budget constraints.

• Created some of the department's technological tools with APIs and code. Increased the revenue in all the regions (22% on some of them).
• Responsible for the revenue management of a hotel cluster in Lisbon, Cascais, Sintra, and the Azores regions.
• Also had other functions in the group, like BI developer and reporting.
• Identified opportunities to increase revenue.

• Identified opportunities to increase revenue.
• Created customized reporting tools for senior management, providing crucial insights into the company's financial health.

• Offering a range of solutions and services for the tourism industry in Project Management, business intelligence & reporting, business analysis, revenue management, sales management, digital marketing, accountability and finance
• Improved customer satisfaction ratings by consistently delivering high-quality products and services.

• Biovilla received 6 awards for excellence and sustainability. Notably, Biovilla was recognized as the 'Rising Star' in the Business and Biodiversity category of the European Business Awards for the Environment, a European Commission initiative aligned with the Green Deal.
• Created, implemented and managed the tourism part of an entrepreneurial and innovative project called Biovilla.
• Website: http://www.biovilla.org/biovilla/

• The objective was to conduct a comprehensive assessment of each department, learning firsthand about their challenges and exploring potential solutions. This objective was surpassed, and invaluable lessons were learned through practical experience.

• In credit risk, operational and technological risk, and financial risk, in a multifunctional work environment with a strong component of analysis, reporting, constant learning, responsibility, and decision making.
• Important projects participation: supported the implementation of an alert IT system to automate risk analyses, called AIS.

• Analyzing companies and businesses, rating them, and deciding on credit limits in a period when the signals of the financial crisis were arriving in Portugal.
• Gained analytical skills about business, risk, and finance.
• Enhanced risk management processes by implementing advanced statistical analysis and data modeling techniques.

• Company Overview: An NGO for education and development support.
• Project management and coordination.
• "Bairro Criativo": A program designed to develop the creativity of children from low-income neighborhoods, through interactive, pragmatic, and aesthetic workshops.
• Co-coordinator of PUMAP Program.
• Mentored volunteers.
• Teacher of the module in "Organizational Behaviour" at the University Eduardo Mondlane in Mozambique.
• Private lessons to 7-16 year-old kids in voluntary regime to the poor population in “Bairro da Boavista”, Alfragide (integrated in a NGO which he has helped to found called: AHEAD - Humanitarian Association for Education and Development support).