DAVID LEONEL FRANCO
LISBOA
Summary
Passionate Certified Hypnotherapist and Integrative Therapist, with an education background in Engineering and a variety of work experiences in Customer Support and Hospitality.
Also a Brand Owner, accustomed to provide the best customer care and with excellent, multilingual communication skills with ability to establish and maintain excellent relationships with clients.
Overview
10
10
years of professional experience
Work History
Clinical Hypnotherapist and Integrative Therapist
Self Employed
12.2022 - Current
- Owns clinical practice focused in Clinical Hypnotherapy, as well as other Integrative Therapies
- Very accustomed to creating rapport with Patients and helping them open up, allowing the creation of a space for healing.
Real Estate Agent
Re/Max Vantagem Avenida
05.2023 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Brand Owner
Self Employed
05.2022 - Current
- Owner of Fumo Vivo, an online store for focused on bringing to its clients Premium Incense and Candle products.
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
Night Auditor
Palacete Chafariz D'El Rei Boutique Hotel
04.2014 - 02.2021
- Responsible for all the areas of hospitality during the night shift.
- Because it is a small Hotel, I was the only employee during night shift, making it a very ambivalent position, having to act as Receptionist.
- Concierge, Sommelier,
- Bartender/Cook and even Housekeeper.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
- Looked over pending check-ins and payment processes to complete closing procedures.
Logistic and Hospitality Manager
THU Malta
09.2018 - 09.2018
- Responsible for most of the logistics and hospitality management in one of the biggest and fast-growing Digital Arts Summit in the World - THU.
Outbound Call Center Sales Operator
Contact
06.2013 - 02.2014
- Call Center Sales Operator selling Barclaycard Credit Cards in an Outbound call environment.
- Very used to a sales position, goal oriented and working with a very high volume of calls (around 500+/shift).
- Recommended products to customers, thoroughly explaining details.
Education
Graduated As A Certified Hypnotherapist in Rapid Transformational Therapy - Clinical Hypnotherapy
The RTT School - Marisa Peer
United Kingdom12.2022
Electrotecnical Engineering
Instituto Superior Técnico
Civil Engineering
Instituto Superior De Engenharias De Lisboa
Skills
- Adaptability
- Driven and Passionate
- Excellent Customer Service Skills
- Excellent Oral and Written Skills in various languages
Affiliations
- Member of the Board of Students, Instituto Superior Técnico 2009 — 2010
- Member of Tuna Universitária do Instituto Superior Técnico as well as Vice President in 2014, 2008 — Present
Languages
Portuguese, Italian
Native language
English
Advanced
C1
Spanish
Upper intermediate
B2
Japanese
Elementary
A2
Timeline
Real Estate Agent
Re/Max Vantagem Avenida
05.2023 - Current
Clinical Hypnotherapist and Integrative Therapist
Self Employed
12.2022 - Current
Brand Owner
Self Employed
05.2022 - Current
Logistic and Hospitality Manager
THU Malta
09.2018 - 09.2018
Night Auditor
Palacete Chafariz D'El Rei Boutique Hotel
04.2014 - 02.2021
Outbound Call Center Sales Operator
Contact
06.2013 - 02.2014
Graduated As A Certified Hypnotherapist in Rapid Transformational Therapy - Clinical Hypnotherapy
The RTT School - Marisa Peer
Electrotecnical Engineering
Instituto Superior Técnico
Civil Engineering
Instituto Superior De Engenharias De Lisboa
Similar Profiles
Elizabeth U'PrichardElizabeth U'Prichard
Fulltime Home Educator at Self EmployedFulltime Home Educator at Self Employed
Robert AndersonRobert Anderson
Independent Contractor at Self employedIndependent Contractor at Self employed
Katelyn Dawn MarnochKatelyn Dawn Marnoch
Certified Professional Coach at Self EmployedCertified Professional Coach at Self Employed